Suppliers of Quality Performance Parts for Race & Rally
MerlinMotorsport.co.uk
We stock close to 20,000 performance parts, components, and race wear items and sell these through our website, catalogue and track-side shop. Our focus is on providing quality parts and great service at speed. Merlins’ HQ, trackside shop, race wear showroom and technical workshop are based at Castle Combe Race Circui
t in Wiltshire. We’re a team of 10 well oiled, experienced and technically competent motor racing experts and enthusiasts (geeks if you like!). Most of us have racing backgrounds and have been with Merlin somewhere between 15 and 25 years. We love what we do and, without wanting to blow our own trumpets, we’re good at it. SMALL BUT PERFECTLY FORMED…
Although we’re small in size we invest more than most in excellent staff, latest technology and massive stocks. For our customers this means on-hand expert technical help, reliably good service and confidence that your goods will be on your doorstep in the fastest possible time. HOW WE SELECT WHAT WE SELL…
We look at new products every day but we are very picky. Second-rate parts could ruin our reputation and your weekends racing, not to mention wasting your money. Therefore we only sell parts and accessories from major respected manufacturers, whose products have become industry standard. Our latest new product lines include the indispensable Longacre range, Evans coolants and TRS harnesses. Other popular, longstanding and well respected names include Samco, Goodridge, Bell Helmets, Schroth harnesses, Alpinestars, Momo and ITG to name but a few. Through our track-side shop, catalogue and website we sell thousands of standard and specialist parts for racing from low cost nuts and bolts to racing seats, steering wheels, engine components, fuel systems, race wear, instruments and gauges and much much more. WORKSHOP SERVICE - WITH A SMILE
From our technical workshops we service SPA and Lifeline fire extinguishers. We make (often while you wait) things like one off adaptors for unusual Goodridge applications, non standard aluminium hose joiners and bend roll cage and tube to customer specs. We also make brake lines and oil lines to your specs and cut steel and aluminium sheet as required. It's worth giving us a call if you have very specific needs, we're pretty resourceful and we love a challenge! NOT JUST A PRETTY SHOP…
We are constantly looking for ways to improve our customers online shopping experience. Unlike many online shops, our website checkout shows stock availability against every item in your basket and estimated days of waiting time should any item be out of stock. You’ll also see a calculated delivery date for wherever you are in the world and cheapest and fastest courier options are highlighted to help you make fastest or cheapest choice of delivery. Furthermore you do not need to go through the lengthy process of setting up an account, our simple 1-page check-out allows you to pay by card, Paypal or send your order without payment with a request for us to contact you. Our website is fully responsive to all device screen sizes (no mucking about with constantly enlarging pages to enable you to see stuff) making it easy to use from the comfort of your desk, sofa, car or shed! HELP IS AT HAND…
Our investment in technology and brilliant staff has enabled us to develop slick order to delivery systems which work like a dream. This means that our technical experts are always available (just a phone call or email away) to help fix your problems. Give us a call any time - we know our stuff and we always love a challenge! We're open 6 days a week Monday-Friday from 9am-5.30pm and on Saturdays from 9am-4pm and we also open our shop on Bank holiday race days at the Castle Combe circuit. Call us anytime on 01249 782101. From our website you can use the ‘email us a question about this product’ button from any product page (we will see which product your question relates to and get back to you as soon as possible). For instant response during our open hours you can contact us via real time live chat. QUALITY VS CHEAPEST…
Without fail every week we hear from new customers that they’ve been kept waiting and waiting for goods ordered from elsewhere. And it seems that the toil and trouble of acquiring the cheapest often results in bad service and/or poor performance of inferior parts and huge frustration. We don't sell cheap copy imports nor do we promise 'cheapest discounted prices' because that inevitably means compromise somewhere. Sometimes we’re cheapest and sometimes we’re not. We do however always promise value for money by delivering expert advice, well-researched quality products and an uncompromised speedy service. WE WON'T WASTE YOUR TIME OR MONEY…
On receiving an order from a customer, if we’re ever out of stock (which is not often) we will let you know immediately and tell you how long your goods will take to reach you if you should still wish to place your order. Unlike others, if you’re paying by credit card, we only take your payment at the point that your goods are dispatched to you – and not before. IF IN DOUBT…
Our 30 day Money-Back Promise should reassure. We only sell quality goods so we’re confident you’ll be happy. It's sometimes hard to know exactly which Goodridge Union or Jetex Exhaust bend you’ll need until you have it in your hand. Talk to us for a bit of guidance and if you’re still unsure then buy 2 or 3 and we’ll refund you for the parts returned and unused. In all cases we offer a no-quibble money back guarantee on any item (with the exception of special one-off orders) returned within 30 days providing the item is unused and in the same condition it was sent out in. MERLIN - IN A NUTSHELL…
HUGE STOCK AVAILABILITY - so you won’t be kept waiting. FAST DELIVERY WORLDWIDE - Last year 97% of Merlin UK customers received goods in 1 or 2 working days (mostly next day) with full web tracking. Merlin have the capability to deliver stocked items to Northern Europe next day, US in 2 days and Australia/NZ within 4 days. QUICK & EASY ORDERING - super-fast online ordering via a no-fuss, no account required, all on one page check-out. Or speak to an expert over the phone or via live online chat. EXPERT TECHNICAL HELP - during open hours you can get instant response by phone, email or online real-time live chat. We have recently launched the Merlin Knowledge Base which offers additional online technical help. MONEY-BACK PROMISE - within 30 days. The Merlin Shop is open Monday to Friday 9.00-5.30pm and Race days 9.00-4.00pm
Visit www.MerlinMotorsport.co.uk or call 01249 782101
Merlin Motorsport, Castle Combe Circuit, Chippenham, Wiltshire SN14 7EY
