18/10/2026
Soo here’s one that threw me a curveball this week, new shape Range Rover Sport L461 2023 with an issue where the customer couldn’t gain access to the drivers door and a whole heap of electrical issues all over the car. I quickly traced the issue to a faulty drivers door module and got it swapped out for a new part that has now been replaced with a different part number that in turn prompted me to update the software in the 3 remaining door modules…. Straightforward really and all door modules updated but then when it came to carrying out the immobilisation process the process decided it needed to update the body control module and this is the bit that stopped me in my tracks, a body control module update now requires SERMI login because it’s part of the security system.So I had to stop the job and fill out the required paperwork and get the customer to bring in their driving license and v5 logbook and get them to sign the paperwork to allow me to continue the job. The following day we finally managed to login and complete the job and get the vehicle back home to the very happy customer. Now fortunately we are a fully certified workshop and we have SERMI access but it did get me wondering how many other workshops will get in trouble when they are part way through a job and then this issue pops up and potentially screws the programming session right up ?