14/05/2026
Hi guys, hope you’re all well?!
This may sound a bit of a harsh post it’s just to make people aware of current operations here…
If you could please read then there will be no confusion or misunderstanding in the future 🙂
🗓️ Visits:
Visitors strictly by appointment only! If you come unannounced and the doors locked, standing knocking won’t get you in.
☎️ Contact us:
Due to the current high workload, if you call the workshop you won’t get an answer immediately. This also goes for all other platforms, WhatsApp, messenger, even my my private Facebook/messenger (yes people do that!) ESPECIALLY out of hours!!
PLEASE PLEASE PLEASE! The best way of contacting us is via EMAIL [email protected]
In one single 24hr period last week I had 64 new WhatsApp chats, 17 voicemails, 12 texts, 5 messenger conversations started and 7 emails. If I had to answer and respond every time the phone pinged or rang zero work would get completed…
📅 Lead times:
Our current lead/start dates for anything more than a quick service or MOT work is currently July 2027. And yes, people are still booking in and are prepared to wait!
Any service/MOT work is currently around 3 month lead time. No, sorry, I can’t just ‘squeeze you in’ it’s not fair on other people who have been organised and are prepared to wait…
If you call to book in any time sooner please don’t be offended when I say no.
✅ Updates:
PLEASE don’t keep blowing the phone up wanting updates on your vehicle. If there is an update, trust me, I will contact you. That said, turning up unannounced at the workshop won’t make jobs progress any quicker either..
If it is finished, trust me, I will let you know.
Dead easy concept people are struggling to grasp, if I haven’t rang you theres nothing to report/it’s not finished. I hope that is clear.
🏖️ Shows/holidays:
Please don’t book holidays/shows without having your vehicle. I’m finding it more and more recently that people are booking events/shows/holidays before the vehicle is even ready! Then for some reason this becomes my problem!
Would you plan a trip abroad next week if you had no passport? No, didn’t think so!
Builds and work we carry out take as long as they take.
💰 Credit/payment facilities:
Contrary to popular belief, we are not a credit/financing company!
Simple 3 step procedure here…
1. We work on your vehicle
2. You pay your invoice when it’s issued.
3. You either take your vehicle away or, we keep working on it (in restoration cases)
Getting more people doing step 1 and 3 but forgetting the 2nd step!
From here forward no vehicle will leave until cleared funds are in our possession unfortunately.
Can you go to the supermarket for your shopping and take it home without paying? No… You can’t do that here either…
If you have got this far, thanks for reading!
We have some lovely vehicles nearing completion and a fair few lined up waiting to come in so if people can adhere to the terms above it would be greatly appreciated!
Cheers
Rich
