Synthetix

09/07/2020

What should retailers expect for the first during COVID-19? This Covid Christmas will see many new challenges for , but fortunately, there is still time to prepare. Find out how to equip your team to thrive during the festive season with our FREE guide, available now.

>> https://bit.ly/3eenMlO

25/06/2020

Our friends at have now raised over £30,000 in support of Macmillan Cancer Support!👏

They will be offering a range of exciting events on July 3rd-5th (virtually, of course). If you'd like to get involved, hit the link below.

https://bit.ly/3g1B6eV

04/12/2019

Santa, your elves ain't got nothing on our amazing support team! Meet Yomi, our champion ticket resolver this month -

23/10/2019

Are you confusing Customer Experience with Customer Service? http://bit.ly/HorrorCX 🤔

30/09/2019

http://bit.ly/Commuter_Chaos ~ Very unflattering selfie - I was feeling very frustrated during a summer commute. I'm sure my fellow commuters/passengers on the train through hell would relate. And now that summer's over, "Winter's coming" - Let the commuting fun commence. 😕

While we can't control the weather, businesses can control whether customers have a good (or poor) experience during times of disruption.

10/09/2019

Did you know the UK loses approximately £585m due to Friday 13th? Is this just bad luck or is something else at play? http://bit.ly/Friday_13_CX

04/09/2019

http://bit.ly/2lveLPZ - With many of us (some with a smile) seeing our children return to school for the start of the new school year, sales figures are heating up as retailers prepare for the run-up to peak trading.

But now more than ever, businesses can not afford to put customer experience transformation on hold.

21/08/2019

Cricket is a game of uncertainties when it comes to the Ashes, however, CX and customer support doesn’t have to be. https://synthetix.com/blog/post/your-cx-ashes?channel_c=Blog&campaignid_c=UK-EN|Blog|Ashes&adgroupid_c=FB

01/08/2019

Whilst man and technology cannot control the forces of nature, travel operators can control whether customers have a good (or poor) experience at a time when they’re under the highest levels of public scrutiny. http://bit.ly/meltingCX ☀️⚡️

03/07/2019

CX professionals lucky enough to secure a seat at the exclusive Synthetix Masterclass event at the iconic Fortnum & Mason last Wednesday, said the most valuable aspect of the day was seeing firsthand the impact of technology and best practice examples of digital customer engagement. https://synthetix.com/blog/post/masterclass-digital-customer-engagement-key-reasons-you-are-doing-it-wrong?channel_c=email&campaignid_c=Facebook

24/06/2019

https://synthetix.com/blog/post/ai-its-new-dawn-its-new-day-its-new-way-customer-support-and-engagement?channel_c=linkedin&campaignid_c=UK-EN|TFacebook|OrgPost