01/09/2026
As we have seen a increase on "ive mot at 8/9 o'clock in the morning and need ligths off, i will get onto you start of next week to get booked in (ligths off and mot sorted no booking done done till mot/nct mot date and same story again).
Effective September 2nd, 2026, B Smyth Vehicle Remapping & Programming will implement a fee for all diagnostic scans.
This decision stems from a notable increase in requests for immediate diagnostic services, often outside of standard operating hours, and a trend of vehicles requiring repeat services for issues that were previously addressed with temporary solutions.
Our commitment to utilizing the latest diagnostic equipment and software, which necessitates significant annual investment, allows us to provide accurate and comprehensive assessments. However, the time dedicated to these unscheduled diagnostic interventions impacts our capacity to manage other ongoing projects efficiently.
While we recognize that unforeseen mechanical issues can arise, we have observed a growing number of instances where vehicle owners, who are not regular clients, request full health scans with an urgent need to clear warning lights, often citing imminent inspection deadlines.
We deeply appreciate the continued support of our valued regular customers as our business expands. Our diagnostic tools represent a substantial investment, reflecting our dedication to remaining current with the diverse range of vehicles on the road today. As a business, we operate under the principle that professional services warrant appropriate compensation.
