What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Mastora, Unit 2 Greensfield Industrial Estate, Alnwick (2026)

Over 20 years in business, providing servicing, repairs and diagnostics with clear advice and personal service. Established for over two decades, Mastora has built a reputation for technical expertise, quality workmanship, and clear, professional service. Our customers regularly travel from across the North East, Scotland, Cumbria, and further afield to trust us with their vehicles. We focus exclusively on the Land Rover and Jaguar marques. This allows us to invest heavily in specialist training, diagnostics, tooling, and technical knowledge - ensuring work is carried out correctly, efficiently, and to manufacturer standards. Servicing & Warranty

Servicing your vehicle with Mastora does not affect your manufacturer’s warranty. Under the Block Exemption Regulations, owners are free to choose where their vehicle is serviced, provided manufacturer procedures are followed. All vehicles still within the 3-year manufacturer warranty are serviced using Genuine Land Rover parts and manufacturer-approved oils and lubricants, without the cost and inconvenience of main dealer pricing. We are also able to authorise and carry out repairs on vehicles covered by:

- Land Rover extended warranties

- Third-party warranty providers

Manufacturer recalls and warranty campaigns must still be completed by a main dealer, but all routine servicing, diagnostics, and authorised repairs can be handled by Mastora. Our Approach

We believe in:

- accurate diagnosis

- transparent pricing

- planned, professional repairs

- doing work properly - not rushing or guessing

This approach protects both your vehicle and your investment. We look forward to welcoming you and your Land Rover or Jaguar to Mastora.

27/09/2026

Finding the blockage is only part of the diagnosis.

Pictured is a restricted EGR filter, part of the exhaust gas recirculation system. Finding the restriction raises another question: why did it happen?

Soot-related problems can involve several factors. Frequent short journeys can limit the opportunity for the diesel particulate filter (DPF) to regenerate, while airflow or boost faults can contribute to excessive soot production.

The condition of the DPF matters too. On engines where the EGR circuit draws exhaust from downstream of the DPF, a damaged filter can allow soot through and contribute to blockage of the EGR B filter.

These are different issues, and establishing which are involved is essential. Replacing a restricted component alone can leave the underlying problem unresolved.

At Mastora, our experience with Jaguar and Land Rover vehicles helps us understand those connections, investigate the cause and explain what needs attention before agreeing a repair.

For diagnostic enquiries, message us on WhatsApp or call 01665 606745.

Mastora | Independent Jaguar & Land Rover Specialists
Alnwick, Northumberland

23/09/2026

You may know the face. Here’s a little more of the story.

I’m Stuart, and I’ve spent nearly 30 years working with and on vehicles. My roots are in Land Rover, and that experience has grown into the specialist Jaguar and Land Rover work we do at Mastora today.

My background spans the business - from front of house and helping customers understand their vehicles, to parts identification, fitment, quality control and the work itself.

Throughout my time at Mastora, I’ve been the person the most challenging faults and technically demanding repairs have come to.

That includes hands-on mechanical fault-finding, complex electrical faults and problems with the networks that allow a vehicle’s systems to communicate. It also includes key programming, control module updates and programming, and precision mechanical repairs.

I’ve always taken on the jobs where precision and judgement matter most - where a small error can cause thousands of pounds of damage. They demand careful preparation, the right equipment and a thorough understanding of the vehicle.

Over the years, I’ve also guided and trained technicians here, sharing that knowledge while continuing to take responsibility for the demanding technical work myself.

That experience shapes every stage of a job: listening to the customer, establishing the cause, selecting suitable parts and checking the finished repair.

It’s a part of Mastora’s story I don’t share very often, but it’s the experience I bring to the workshop every day.

- Stu

20/09/2026

Before recommending a timing-chain replacement, we start with understanding the problem.

Timing-chain replacement is a familiar part of our work at Mastora. Our assessment considers the concern, the condition of the timing assembly and whether other faults may be contributing to the wear.

On applicable earlier Ingenium engines, we offer timing-chain stretch testing as part of that assessment. The result helps inform our recommendation alongside the vehicle’s symptoms, available history and other findings.

Where we identify a contributing issue, we explain what it means for the proposed repair. We can also discuss genuine and aftermarket parts options where suitable, explaining the specification, price and warranty before agreeing the work with you.

For an owner, a major repair is a significant decision. You deserve to understand what needs attention, why it matters and what the proposed work includes.

It’s the same considered approach we bring to looking after the whole vehicle - from scheduled servicing to mechanical repairs, electronics and programming.

For timing-chain enquiries, send us your registration and a description of what you’ve noticed, or call 01665 606745.

📍 Mastora, Alnwick
🌐 mastora.com

Independent expertise. Personal care.

16/09/2026

Specialist care, at every service.

You don’t need a complicated fault to benefit from a specialist.

Regular servicing is an opportunity to understand how your Land Rover or Jaguar is wearing, identify maintenance needs and plan for the miles ahead.

At Mastora, we consider your vehicle’s age, mileage and available service history when planning its service. We explain what’s due and discuss any additional findings with you before proceeding with further work.

Whether you’ve owned your vehicle for years or have recently bought it, we’d be pleased to help you look after it.

For servicing enquiries, send us your registration and current mileage, or call 01665 606745.

Independent expertise. Personal care.

📍 Unit 2, Greensfield Industrial Estate, Alnwick
🌐 mastora.com

13/09/2026

Is your Land Rover or Jaguar’s air conditioning performing as it should?

A comfortable cabin makes a difference to every journey. If you’ve noticed the air isn’t as cool as it used to be, or the system has stopped cooling altogether, get in touch.

At Mastora, we offer air-conditioning servicing and fault investigation. We’ll discuss your concerns, explain the appropriate next steps and agree any work with you.

For enquiries, send us your vehicle registration and a brief description of what you’ve noticed, or call 01665 606745 during opening hours.

📍 Unit 2, Greensfield Industrial Estate, Alnwick
🌐 mastora.com

10/09/2026

A familiar face behind a fresh look for Mastora.

Although, if you haven’t been in for a while, you might need a second look - there isn't quite as much of that face as there once was!

For anyone who hasn’t met me, I’m Stuart, Managing Director of Mastora.

Our family business has been looking after Land Rovers and Jaguars here in Alnwick for over 20 years. Many of you have trusted us with several vehicles over that time, and those longstanding relationships mean a great deal to me.

Alongside running the business, I’ve long led the technical side of the workshop, taking responsibility for our most demanding diagnoses, vehicle electronics and programming. Over the years, I’ve also trained and guided technicians at Mastora, passing on the knowledge and standards that underpin our work. Working through a difficult problem carefully is something I take real pride in.

That experience matters just as much when your vehicle visits for routine servicing or maintenance. Whatever brings you to Mastora, you should understand what your vehicle needs, what we recommend and what you’re agreeing to.

We’re giving Mastora a fresh look and will be sharing more of the people, experience and everyday work behind the business.

If you’ve visited us, recommended us or supported us over the years, thank you. And if you’re looking for an independent specialist to care for your Land Rover or Jaguar, we’d be pleased to hear from you.

📞 01665 606745
📍 Unit 2, Greensfield Industrial Estate, Alnwick
🌐 mastora.com

Address

Unit 2 Greensfield Industrial Estate
Alnwick
NE662DG

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441665606745

Website

http://www.mastora.com/

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