24/08/2026
🔧 THIS is exactly why we don’t install customer-supplied parts. 😅
Customer orders the part themselves.
Vehicle gets taken apart.
Old part comes out.
Box gets opened…
Wrong part. 🤦🏼♂️
Now the vehicle can’t be put back together, it’s stuck on one of our lifts, and the correct part won’t arrive for another 2 days.
That means one lift is blocked, other scheduled jobs get pushed back, and everyone loses time — including the customer.
When we supply the parts, we verify fitment, order from suppliers we trust, and if something is wrong, we deal with it.
So when we say:
🚫 “Sorry, we do not install customer-supplied parts.”
…it’s not because we’re trying to make money selling you a part.
It’s because we’ve learned this lesson enough times already. 😂🔧
WorkshopLife CustomerSuppliedParts CarRepair