06/11/2026
Thank you to all our valued customers for trusting us with your hail‑damage claims. We experienced a high volume of calls and walk‑ins yesterday, and we appreciate your patience. Our team can assist immediately with temporary glass repairs and will guide you through the next steps in your claim process.
Over 8,000 claims and counting. Yesterday's storms were intense, and our hearts are with our customers whose property has been damaged and lives have been disrupted by these events.
If your vehicle was damaged, please reach out to us to get your claim started:
Glass Repairs: contact an accredited autobody or glass repair shop (find an accredited shop at https://www.mpi.mb.ca/find-a-service/) to open a claim and arrange for a temporary repair. You can do this whether or not you have already begun the claims process with MPI over the phone or online. You'll be required to pay your deductible at the time the temporary repair is done. After the temporary repair is complete, we'll reach out to book an estimating appointment at an MPI location to determine if your vehicle can be permanently repaired.
Damaged, and not Drivable: if your vehicle can't be driven due to storm damage, please call MPI’s Contact Centre directly at 204-985-7000 or toll-free at 1-800-665-2410. We are prioritizing the most severe claims through our Contact Centre.
Damaged, but Drivable: if your vehicle is damaged but can still be safely driven, please open a claim with us online at openclaim.mpi.mb.ca.
The volume of claims we're receiving remains high and we're watching our systems closely to ensure we minimize disruptions. That said, we appreciate your patience as we work to serve everyone who's been impacted by recent events.