What are the opening hours?

Monday 8am - 5:30pm Tuesday 8am - 5:30pm Wednesday 8am - 5:30pm Thursday 8am - 5:30pm Friday 8am - 5:30pm

Craftsman Collision Auto Body Repairs, 506 Esquimalt Road, Victoria, BC (2026)

Since 1977, BC drivers have looked to Craftsman Collision for auto body repairs. Not only because we are the largest family-owned and operated auto body repair chain in Canada but we offer award-winning customer service, quality craftsmanship, and lifetime warranty, OEM certified by the top automotive brands, and are an ICBC Repair Network partner giving you peace of mind your vehicle is repaired safely.

12/16/2021

It's review Wednesday and you know what that means...another customer review with raving reviews! We really like it when customers like Brent leave reviews about their experience, whether its 5-stars or not. They help us to know how our customers truly feel about their experience and the repair performance, and where we can make improvements on the service.

Brent had this to say himself:

"I took my 2018 Toyota RAV4 here to have some work done on the front bumper. Not only was the work done exceptionally well the customer service level was very high. They exceeded my expectations they were very professional and polite through all correspondence. They also provided me with a decent replacement vehicle while my vehicle is getting fixed. During the whole process of the repairs I was always in communication with either Nolan or Stephan regarding the work being completed on my vehicle. I was really impressed with how well they clean the car after they vacuumed it out and also gave it a good wash. I highly recommend them for any and all auto body detailing or repairs."

Thanks Brent! We can't wait to give you the same kind of service the next time you need them!

10/06/2021

On the hunt for a new career? Then turn your attention towards Craftsman Collision in Esquimalt! We're currently on the hunt for a Customer Service and Office Administrator to join our dedicated team.

Here's a little bit about the role:

"We're currently seeking a full-time Customer Service and Office Administrator at our Esquimalt location (506 Esquimalt Road - Victoria - BC). The Customer Service and Office Administrator will provide exceptional customer service and supporting the Shop with operations initiatives and administrative duties."

Some responsibilities include:

1) Interacts with customers in a caring, friendly and professional manner and assists in clearly identifying the customers’ needs to relay to the rest of the team. Gathers all required information to pass along to estimator;

2) Takes ownership of a customers’ concerns and issues until they are satisfied or until they are able to pass them on to the appropriate person;

3) Manages the shop’s email inbox and forwards, distributes or files emails accordingly;

4) Prepares monthly promotional and printing inventories and organizes replenishing as necessary;

5) Updates CMS for arrived and delivered vehicles as changes occur;

6) Follows month-end procedures on the first day of every month and reviews monthly reports with Shop Manager;

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada.

If you're interested in joining our team and your skill set matches this position, we'd love to hear from you!

Click the following link and submit your application:

https://lnkd.in/gxXZkfuK

10/05/2021

We'd like to welcome our Craftsman Collision Esquimalt to the Toyota OEM family! Having our Toyota OEM certification means that our Esquimalt shop and its' technicians will be using manufacturer approved techniques and tools when repairing your Toyota.

Not all shops are OEM certified, but OEM certification is the way of the future when it comes to and repairs.

Trust Craftsman Collision to get the job done right, the first time and bring in your Toyota for service.

Visit our website to make your next appointment on your schedule and we will see you soon.

10/01/2021

Craftsman Collision Esquimalt has officially joined the Toyota OEM family! Having a Toyota OEM certification means that our Esquimalt shop and the technicians who work there will be using manufacturer approved techniques and tools to repair your Toyota vehicle.

Not all shops are OEM certified, but OEM certification is the way of the future when it comes to auto body and collision repairs.

Trust Craftsman Collision to get the job done right, the first time and bring in your Toyota in for great service.

Book your next visit in advance with our new online book system: https://esquimalt.craftsmancollision.com

04/12/2021

Take a look at this one-time unique project our Craftsman Collision team in Esquimalt took part in!

Thanks to our skilled auto body technicians, we'll leave your precious motorcycle looking as good as new, if not better than when you first bought it. A fresh coast of paint goes a long way!
Just take a look at this ⭐ ⭐ ⭐ ⭐ ⭐ review from one of our satisfied customers:

"I have been working on restoring my 1978 cb 750. I met with Stephan the manager at craftsman. He helped me pick the Colour. He was so so patient. We decided on a metallic silver that shines when the light hits it. The bike really turns heads. I have now picked up another bike. Will be back there again soon to find a new idea for the CB 550 Great service and easy going attitude. Value was excellent. Thank you to the staff for doing such a great job."

Address

506 Esquimalt Road
Victoria, BC
V9A3L2

Opening Hours

Monday	8am - 5:30pm
Tuesday	8am - 5:30pm
Wednesday	8am - 5:30pm
Thursday	8am - 5:30pm
Friday	8am - 5:30pm

Website

https://craftsmancollision.com/collision-centre/esquimalt-autobody-service/

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