04/27/2020
How’s everyone doing out there?
It’s been a month now since the province listed us as an essential service. We have been fortunate to continue providing our services to you and the community. We aren’t back to a full staff yet, but hope that will happen soon. We are doing everything we can to keep our staff and customers safe.
We have removed all of the chairs in our waiting area and have customers drop their vehicles off, there is no more waiting because our office is so small it wouldn’t be possible to follow the 6ft rule. There is a table set up in front of our office door for the customer to drop their keys and stay a safe distance away while explaining what they need done. From there we will sanitize the keys and head to the vehicle and sanitize the steering wheel, shifter, radio volume button, wiper and signal levers, window and door locks, inside handle and outside handle.
Once that is all done we give Pat or Rob the ok and they, with a new set of gloves will head out and start their job. The boys are changing their gloves after every vehicle and washing their hands as much as possible.
My dad and I sanitize the office area every time someone else comes in and out and I make sure everything they touched is wiped down before the next person comes in.
Now we haven’t had anyone say they don’t want to come in the office to drop keys or pay yet but if that is something you would like to do we can have you leave the keys in your vehicles and pay with your credit card over the phone or do an etransfer. We want to make this as easy and safe as possible for every one of our customers and if you have any questions or concerns don’t hesitate to send me a message or call the shop.
Thank you so much to everyone who has continued to support us and check in on all of us as well. This may be the new normal going forward but if we all work together it won’t be so bad.
—— Jess ——