First Klass Transmission and Auto Care

04/02/2026

Happy Thursday Everyone!!
Easter weekend update,
Today we will be closing early at 1pm! We will also be closed for Friday! But we will be open and ready Monday!
Thank you for all your support!
With love,
-The First Klass Team!

08/13/2019

A great blog post from a recent customer!

What are the odds of breaking down twice in a week on a road trip with two different vehicles towing the same motorcycle hauler? We’ve got tips to help with or to avoid road travel problems. And we talk about the value of getting help from riders on local forums.

08/13/2019

Recent customer testimonial:

Again wish to thank you for expediting repairs to my 2003 GMC 2500hd truck. Everything performed flawlessly on my return journey . Your staff was great, friendly, and allowed me to follow the process of transmission re and re even though I likely had a million questions (all answered with patience and humor!! The use of a loaner car was fantastic considering it was a long weekend and I had to wait for the shop to open. John, you came down on your time off to move my rv closer to building to allow access to power and set me up with the car. Thank you, thank you, thank you!! I would HIGHLY recommend your shop and staff to anyone!!

Richard Mallett
Nanaimo, BC

11/27/2017

Recent customer testimonial:

Hey guys!

First off I would like to say thank you so much for making a cruddy situation into an epic one!
You all were very kind on the phone and even more so in person. Your work is impeccable!
Thank you for making my husband smile when he got his truck back in working, and shifting condition!

Melissa G.
Salmon Arm, BC

09/22/2017

Recent customer testimonial:

Hi John! I'm just passing through and thought I would stop by to say thank you again! Last year it was because of you I was able to meet part of my birth family for the first time! I will never forget what you did for me and my children. People like you make the world a better place!

Georgia T.
Vancouver, BC

*Georgia's vehicle broke down while en route from Vancouver to Calgary for a very special occasion the next day. We were so pleased to help Georgia and family get to where they needed to be for such a special reunion!

07/27/2017

Recent customer testimonial:

We would like to bring to your attention one of your local businesses. My husband and I were traveling through British Columbia when our truck broke down about 25 miles west of Revelstoke. Our road side assistance arranged for our tow into Salmon Arm. Our truck and trailer were dropped off at First Klass Transmission about 7:30 in the evening on June 19th.
We talked to John, the manager, then next morning. He explained how busy they were and that they were short of mechanics but promised to do his best. We spent 2 days in our trailer at the site. We were updated several times on our truck's progress; all needed repiars were explained; all the damaged parts were shown to us and we were even offered a shop car. The Shuswap Automotive repair shop next door graciously allowed us to stay in their lot - the tow company was told this was okay but we are not sure who said this.
Our truck was repaired by 4 the afternoon of the 20th and we were on our way. We are so pleased with everyone who helped us out. They are great ambassadors for your city.

Robert and Susan Bergman
Shoreline, WA

08/29/2016

Recent customer testimonial:

Hello, you rebuilt our Red Ford 350 transmission and we made it back safely to Calgary. My husband is very happy and noticed a difference in power going through Rogers Pass. WE truly appreciated the use of the courtesy car! Thanks for getting us back home as quickly as possible.

Joyce & John R.
Calgary, AB

08/29/2016

Recent customer testimonial:

Just a quick 'thank you' for the fantastic service you and your crew gave me when I broke down on my way home to the coast. Your knowledge of your trade and true customer care is far beyond normal standards. And even though this happened in your busy season where your list of repairs was as long as my arm, you somehow managed to shuffle things around and make time for me to completely strip and rebuild my transmission in record time. You even gave me a spot to park my trailer in your compound to stay for two days. You gave me a service loaner vehicle to use as well.
John, you and your guys feel very much like family. I am truly happy with your treatment. And my truck performed fantastic through the mountains pulling a big trailer as well. I'm not saying that I'd hope to see you again anytime soon but I am saying that if I do, I know that I'll be in good hands.
Thanks again!

Clem V.
Pender Island, BC

08/29/2016

Recent customer testimonial:

Thank you so much for diagnosing and replacing our wheel bearing so quickly! Because of you, we were able to take our children to the waterslides, to Canoe Beach, and to the Enchanted Forest :) We realize that you fit us in without an appointment and rearranged your time to accommodate us.

Thank you for helping to make our holiday safe & enjoyable!

Cory & Harmony W.
Prince George, BC

08/29/2016