09/24/2021
CrafCraftsman Collision - Richmond is pleased to announce that we have been selected as one of ICBC's Repair Network's top performers, earning us Tier 1 accreditation for 2021. Recently, ICBC restructured their collision repair accreditation program and how they rate auto body shops, so shops are now rated based on KPI’s, Quality Assurance assessments, ICBC performance reviews and audits and will reviewed annually.
By meeting all of ICBC's Repair Network criteria, ICBC recognizes Craftsman Collision - Richmond as a high performing participant and was placed in Tier 1 (the highest tier). This translate s to ICBC working alongside Craftsman Collision to the benefit of our customers.
What IS the ICBC Collision Repair Program? How does it benefits YOU?
1. Accredits collision repair facilities that achieve and maintain the highest standards for customer service and quality repairs;
2. Ensures that customers receive efficient, cost-effective repairs that meet the highest industry standards for safe, proper repairs;
3. Recognizes Participants that perform at a high level;
4. Provides Participants with access to business systems and software to estimate repairs to ICBC customer vehicles, and;
5. Recognizes the investments that Participants make in training, equipment, productivity and customer service.
Craftsman Collision has been one of B.C.'s most trusted auto body collision repair businesses since 1977. Consider that trust reconstituted and strengthened through this program.
Click the link in our profile to book your next appointment today.
