04/29/2022
Your insurance company will always try and get you to go to one of the preferred shops they have chosen. This is very misleading to a lot of customers who are in an accident. We found this little bit of information from this website specifically regarding any Alberta insurance claims. It is 100% your choice where you take your vehicle to be repaired. Let us be your choice !
You have the right to have your vehicle’s damage estimated and repaired at the auto body shop of your choice. When you select the shop, the responsibility for a satisfactory repair job rests with you, not the insurer. Any dispute about the quality of the repair or the collision shop’s guarantee or warranty is a contractual matter between you and the repair shop. So, it is in your best interest to shop carefully for a body shop. Once you have chosen a shop, notify your insurance company
An insurance company cannot require that your vehicle be repaired at a specific repair shop. However, an insurance company can recommend that the damage be estimated and repaired at a specific repair shop.
When an insurance company states or implies that they guarantee repairs if you take your vehicle to a shop they choose ask about the details of that guarantee and ask to see the written guarantee. Often, an insurance company’s guarantee is actually the shop’s guarantee, and the responsibility for a satisfactory repair job will remain a contractual matter between you and the shop – just as if you had chosen the shop.
Summary, collision worksheet form, tips to remember and steps to follow after an automobile collision.