05/19/2026
🚗 Join Our Team – We are looking for a well rounded, experienced person to join our team to support both the Techs and our Service Advisor/Receptionist at Apex Auto Center (Golden, BC) 🚗
*This is a support position for the techs, and walk ins/break downs, estimates, answering phone calls, but also for coverage in reception when our receptionist is away.*
Are you passionate about the automotive industry and delivering outstanding customer service? Apex Auto Center in Golden, BC is looking for a Service Advisor/Shop Hand to join our dynamic team!
🔧 About Us:
Apex Auto Center is a trusted, locally-owned automotive repair shop committed to quality workmanship and honest service. We specialize in diagnostics, repairs, and maintenance for all makes and models, proudly serving the Golden community with integrity and care.
💼 Job Title: Service Advisor/Shop Hand
Location: Golden, British Columbia
Job Type: Full-Time | Permanent
Start Date: As soon as possible
🛠 What You’ll Do:
-Assess walk ins/break downs, or urgent phone calls for customers who have emergent needs or questions (mechanical knowledge required)
-Provide accurate estimates, explain repair details, and gain customer approvals
-Greet customers - when needed, and assess their service needs with professionalism and empathy
-Schedule appointments and coordinate vehicle intake when necessary
-Communicate clearly with technicians to determine service requirements
-Keep customers updated throughout the repair process
-Process payments and close work orders when necessary
-Maintain organized records and ensure customer satisfaction
👤 Who You Are:
Ideally someone with previous mechanical experience. Maybe you’re an Automotive Tech that doesn’t want to wrench anymore, and you are efficient on the computer.
Previous experience as a Service Advisor or in a customer-facing automotive role (preferred), or Automotive Technician
Strong communication and interpersonal skills
Organized, detail-oriented, and able to multitask
A team player with a positive attitude
Familiarity with shop management software (Protractor, Mitchell ProDemand, NAPA Prolink, Lordco Nexpart) is an asset
Valid driver’s license required
💰 What We Offer:
Competitive wage based on experience
Health and dental benefits
Supportive work environment in a great mountain-town location
Staff discounts on automotive services
📍 Why Golden, BC?
Live where others vacation! Golden offers breathtaking views, outdoor adventure year-round, and a welcoming community. It's the perfect spot for someone who loves cars and the great outdoors.
📩 Ready to Apply?
Send your resume and cover letter to [email protected] with the subject line “Service Advisor Application”, or stop by in person at 803 9th St North