05/06/2026
********* TOYOTA PARTS UPDATE!! ***********
We are writing this post to inform our customers that Toyota Australia underwent a major IT system upgrade & had a blackout period from the 30/03/26 to 09/04/26. However, since the “Go Live” they have been experiencing a number of critical issues which has affected our ordering & delivery of parts. As of a result we are unable to get ETAs on almost ALL orders of parts! This has impacted us greatly as we book all of our work in & are unfortunately having to rebook on a weekly basis. This is extremely frustrating for us & we can certainly understand it is very disappointing when your vehicle has been given a book in date a month ago!
We should not have to be the ones writing this post as Toyota Australia should have notified all of its consumers!!
Toyota Australia complaints phone number is 1800 869 682.