08/07/2024
New Driver Knowledge Test online launched for learner drivers
Published8 Jul 2024
People wanting to get their learner licence will now have the option to take their Driver Knowledge Test (DKT) in the comfort of their home or anywhere with internet access with the launch of Transport for NSW’s Driver Knowledge Test online.
A commitment in the 2026 Road Safety Action Plan, the Driver Knowledge Test online has been developed by Transport for NSW in conjunction with Service NSW and comes with a host of benefits, including supporting a broader, deeper understanding of the road rules and safe driving practices.
Transport for NSW Deputy Secretary, Safety, Environment and Regulation Sally Webb said the new DKT online delivers a modern learning experience and an accessible path for learner drivers.
“We know that learning has changed over the years and this new digital, accessible and interactive product is a reflection of how people learn today,” Ms Webb said.
“It gives easier access to the test to people who are in regional or remote locations who may not live close to a Service NSW Centre and it also has text to speech functionality which makes the product accessible for people with low literacy or dyslexia.
“It provides a cost benefit because the test can be taken as many times as needed to pass and a fee of $55 is only paid when you come into the Service NSW Centre to apply for your learner licence and have your photo taken.”
“Most importantly, it is an engaging way for people to learn about the road rules and safe driving behaviour, which forms the foundation of how they drive once they are on the road,” Ms Webb said.
Service NSW A/Executive Director Partnerships, Projects & Insights, Lauren Nagel, said the DKT online provides several other benefits.
“Service NSW is all about making it easier for the customer to interact with Government and by simply offering the Driver Knowledge Test online, aspiring drivers can complete the course and test at a time and place with internet access that suits them,” Ms Nagel said.
“By going online, this means students don’t need to miss out on school or extra curricular activities to visit a Service Centre to complete the test. They can do this in the comfort of their own home and at any time. The Driver Knowledge Test online is available 24 hours a day, seven days a week.”
“If customers are unsuccessful passing, learners won’t have the hassle of organising another visit to a Service Centre and trying to find a time that works with parents or guardians to drive them there, they can simply try again at home.”
“Within 12 months, we’re expecting about 200,000 customers to complete the DKT online so this will also free up our Service NSW team members to dedicate their time to other critical transactions,” Ms Nagel said.
DKT online also allows young people to get a head start as it can be accessed at 15 years and 11 months. When it is passed, they can visit a Service NSW Centre on their 16th birthday to apply for their learner licence.
The DKT online will initially launch in English and Simplified Chinese. Additional languages will be added in the future.
Similar products for learners have already had success in Queensland, Victoria, South Australia and Tasmania. The statewide launch in NSW comes after a successful 6-week pilot in metro and regional locations with 94 per cent of participants giving the product four or five stars.
To enrol in DKT online or for further information visit https://www.service.nsw.gov.au/transaction/driver-knowledge-test-online
Source: https://www.transport.nsw.gov.au/news-and-events/media-releases/new-driver-knowledge-test-online-launched-for-learner-drivers
Enrol and complete the DKT online when and where it suits you.
