10/09/2025
First of all, I would like to thank all our customers this year for their patience and understanding. This year has been the busiest to date with no signs of slowing down, only the opposite.
Most would know by now that since January we have been averaging 6 weeks waiting times for general servicing and minor repairs. While this is good for business, this is not good for our stress levels, trying to keep up with servicing and repairs for our customers in a timely manner and not having them wait for 6 weeks. 2 weeks wait would be preferable!
Moving on to large repair jobs, unfortunately due to the busy year so far, the large repair jobs that are here, and still here from ages ago, have slowly been pushed out further and further. Rest assured I am doing everything I can to get these jobs finished and back to their owners as soon as I possibly can.
Bookings.
At it stands right now, we are now booking the first week of NOVEMBER for general servicing and minor service related repairs only.
Larger jobs - unfortunately we cannot take any larger repair work, for example engines, gearboxes, clutches, swivel hubs, complicated diagnosis jobs etc until mid JANUARY 2026. This is to allow us to catch up on what is already here or booked to be done, and have it all tidied up by Christmas.
This needs to be done to ensure the customers that are waiting, and have been waiting for some time will have their jobs completed as soon as possible.
Please don't ask "can I just drop it off and leave it with you for as long as you need and fix it in between other jobs" as this just won't work and is unfair to everyone else that is waiting.
Emergency jobs - yes we will try and help with your breakdown job if it's not a large complicated job.
I'm sorry that it's gotten to this point and not being able to help everybody out when they need it gets me down, we are working on a way to be more efficient and hopefully we will be able to catch up and keep up.
Thanks, Jeff