Mackay City Ford

Mackay City Ford Thankyou for visiting our New & Demonstrator Cars Virtual Showroom. Located in Mackay we are your #1 choice for Ford Passenger, SUV & Commercial Vehicles.
(22)

Mackay City Ford became part of Mackay City Auto Group in January 2013. Located on Nelson Street in Mackay City, we are ideally located to service Mackay and its surrounding regions. Buying your next car is easy at Mackay City Ford. Our on-site Finance and Insurance team have access to a number of lenders and insurance companies to ensure we can provide fast, easy, and competitive packages that su

Mackay City Ford became part of Mackay City Auto Group in January 2013. Located on Nelson Street in Mackay City, we are ideally located to service Mackay and its surrounding regions. Buying your next car is easy at Mackay City Ford. Our on-site Finance and Insurance team have access to a number of lenders and insurance companies to ensure we can provide fast, easy, and competitive packages that su

Operating as usual

The Next-Generation Ford Ranger is coming soon. Get ready to tackle more than ever before.
13/09/2021

The Next-Generation Ford Ranger is coming soon. Get ready to tackle more than ever before.

The Next-Generation Ford Ranger is coming soon. Get ready to tackle more than ever before.

28/08/2021

This is absolutely priceless!
Congratulations again Amanda on your new Ford Everest!

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Amanda on the surprise collection of her brand new Ford Everest Trend in Arctic White! Wow! Wasn't it...
26/08/2021

Congratulations to Amanda on the surprise collection of her brand new Ford Everest Trend in Arctic White!

Wow! Wasn't it hard to keep this a complete surprise! Sheldon wanted to surprise his wife with a gift on her birthday! I think he has done just that!

Happy Birthday Amanda ๐ŸŽ‰

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Amanda on the surprise collection of her brand new Ford Everest Trend in Arctic White!

Wow! Wasn't it hard to keep this a complete surprise! Sheldon wanted to surprise his wife with a gift on her birthday! I think he has done just that!

Happy Birthday Amanda ๐ŸŽ‰

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Darren on the collection of his new Ford Ranger Raptor X in Ford Performance Blue!Darren and his wife...
25/08/2021

Congratulations to Darren on the collection of his new Ford Ranger Raptor X in Ford Performance Blue!

Darren and his wife not long ago purchased a Mustang from here, it was such a great experience and they love the Ford product, I figured he would upgrade his work truck also,
What a choice!

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Darren on the collection of his new Ford Ranger Raptor X in Ford Performance Blue!

Darren and his wife not long ago purchased a Mustang from here, it was such a great experience and they love the Ford product, I figured he would upgrade his work truck also,
What a choice!

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

๐Ÿ˜Ž If you need us, we will be cruising around Mackay in this red hot Ford Puma ST-Line. Drive away in this demo Puma for ...
25/08/2021

๐Ÿ˜Ž If you need us, we will be cruising around Mackay in this red hot Ford Puma ST-Line. Drive away in this demo Puma for just $32,990. In stock right now and ready for immediate delivery. Message the team and book your test drive. ๐Ÿ˜

Every 2021MY Focus comes fitted with an embedded modem known as FordPassConnect ๐Ÿ“ฑ Using the FordPass app on your smartph...
24/08/2021

Every 2021MY Focus comes fitted with an embedded modem known as FordPassConnect ๐Ÿ“ฑ

Using the FordPass app on your smartphone, you can locate your vehicle, lock and unlock the doors, and even start the engine remotely to heat or cool the cabin to the last known setting ๐Ÿ˜ฎ

Every 2021MY Focus comes fitted with an embedded modem known as FordPassConnect ๐Ÿ“ฑ

Using the FordPass app on your smartphone, you can locate your vehicle, lock and unlock the doors, and even start the engine remotely to heat or cool the cabin to the last known setting ๐Ÿ˜ฎ

With premium interiors and black sports styling, Everest Sport is ready to take on the toughest situations and look good...
18/08/2021

With premium interiors and black sports styling, Everest Sport is ready to take on the toughest situations and look good doing it. Everest Sport is up for anything.

With premium interiors and black sports styling, Everest Sport is ready to take on the toughest situations and look good doing it. Everest Sport is up for anything.

Blending track-day performance with everyday driving fun, Ford Performance have engineered the 2021 Fiesta ST hot-hatch ...
15/08/2021

Blending track-day performance with everyday driving fun, Ford Performance have engineered the 2021 Fiesta ST hot-hatch to make the most of every driving experience.

Blending track-day performance with everyday driving fun, Ford Performance have engineered the 2021 Fiesta ST hot-hatch to make the most of every driving experience.

11/08/2021
Pounce on Puma!

Make a statement in Ford's latest compact SUV. With an unmissable silhouette and outstanding style, this sporty SUV is more than it looks.

Congratulations to Neil and Ash on the collection of their new Ford Ranger FX4 Max in Meteor Grey!  Looking for a new ve...
09/08/2021

Congratulations to Neil and Ash on the collection of their new Ford Ranger FX4 Max in Meteor Grey!

Looking for a new vehicle can be challenging with so many options out there. This was easy! The long wait for this beauty has been well worth it.

From Josh and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Neil and Ash on the collection of their new Ford Ranger FX4 Max in Meteor Grey!

Looking for a new vehicle can be challenging with so many options out there. This was easy! The long wait for this beauty has been well worth it.

From Josh and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Luke on the collection on his new Ford Ranger FX4 in Meteor Grey! Sometimes things are just meant to ...
09/08/2021

Congratulations to Luke on the collection on his new Ford Ranger FX4 in Meteor Grey!

Sometimes things are just meant to happen! Luke was in the market for a new vehicle and secured himself our first 2021 FX4.

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Luke on the collection on his new Ford Ranger FX4 in Meteor Grey!

Sometimes things are just meant to happen! Luke was in the market for a new vehicle and secured himself our first 2021 FX4.

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Kevin on the collection of his new Ford Everest Sport in Arctic White! After driving a Ranger for yea...
08/08/2021

Congratulations to Kevin on the collection of his new Ford Everest Sport in Arctic White!

After driving a Ranger for years, upgrading his new work vehicle was a no brainer. Kevin loved the Ranger but wanted a little more comfort and space. Perfect match!

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Kevin on the collection of his new Ford Everest Sport in Arctic White!

After driving a Ranger for years, upgrading his new work vehicle was a no brainer. Kevin loved the Ranger but wanted a little more comfort and space. Perfect match!

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Bert on the collection of his new Ford Ranger XLT in Meteor Grey! Bert was on the hunt to replace his...
08/08/2021

Congratulations to Bert on the collection of his new Ford Ranger XLT in Meteor Grey!

Bert was on the hunt to replace his old wagon and after taking the Ranger for a drive, he knew it was the perfect upgrade.

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Bert on the collection of his new Ford Ranger XLT in Meteor Grey!

Bert was on the hunt to replace his old wagon and after taking the Ranger for a drive, he knew it was the perfect upgrade.

From Len and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Simon on the collection of his new Ford Ranger Wildtrak X in Metoer Grey!  Simon was driving an older...
07/08/2021

Congratulations to Simon on the collection of his new Ford Ranger Wildtrak X in Metoer Grey!

Simon was driving an older ute and knew it was time for an upgrade! The perfect choice! Ordering this vehicle back in March, you can tell that he is over the moon about his choice.

From Josh and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Simon on the collection of his new Ford Ranger Wildtrak X in Metoer Grey!

Simon was driving an older ute and knew it was time for an upgrade! The perfect choice! Ordering this vehicle back in March, you can tell that he is over the moon about his choice.

From Josh and the team at Mackay City Ford, congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Pounce on the award winning Puma!Book a test drive today ๐Ÿˆ
03/08/2021

Pounce on the award winning Puma!

Book a test drive today ๐Ÿˆ

Pounce on the award winning Puma!

Book a test drive today ๐Ÿˆ

Get an amazing deal on the Ranger XLS 4x4 Auto ๐Ÿค‘
13/07/2021

Get an amazing deal on the Ranger XLS 4x4 Auto ๐Ÿค‘

Get an amazing deal on the Ranger XLS 4x4 Auto ๐Ÿค‘

A 5 to 7 seater SUV with 4x4 capability and impressive towing capacity, the Everest has it all ๐Ÿ’ชUpgrade to Bi-Turbo engi...
06/07/2021

A 5 to 7 seater SUV with 4x4 capability and impressive towing capacity, the Everest has it all ๐Ÿ’ช

Upgrade to Bi-Turbo engine for $1,500.

A 5 to 7 seater SUV with 4x4 capability and impressive towing capacity, the Everest has it all ๐Ÿ’ช

Upgrade to Bi-Turbo engine for $1,500.

Congratulations to Mignon on the collection of her new Ford Puma ST-Line in Fantastic Red! Min did her research and when...
02/07/2021

Congratulations to Mignon on the collection of her new Ford Puma ST-Line in Fantastic Red!

Min did her research and when she first seen the Puma she knew it was perfect for her first brand new vehicle.

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Mignon on the collection of her new Ford Puma ST-Line in Fantastic Red!

Min did her research and when she first seen the Puma she knew it was perfect for her first brand new vehicle.

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Michael on the collection of his new Ford Raptor in Conquer Grey! 3 months flew by waiting for this b...
02/07/2021

Congratulations to Michael on the collection of his new Ford Raptor in Conquer Grey!

3 months flew by waiting for this beauty!

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Michael on the collection of his new Ford Raptor in Conquer Grey!

3 months flew by waiting for this beauty!

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Graeme on the collection of his new Ford Mustang GT in the all new Carbonized Grey! Graeme has been a...
28/06/2021

Congratulations to Graeme on the collection of his new Ford Mustang GT in the all new Carbonized Grey!

Graeme has been around cars his whole life and even used to work in the industry- Trading in the family wagon and into some serious style now it's time for him and his wife to enjoy the wide open roads

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Graeme on the collection of his new Ford Mustang GT in the all new Carbonized Grey!

Graeme has been around cars his whole life and even used to work in the industry- Trading in the family wagon and into some serious style now it's time for him and his wife to enjoy the wide open roads

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

7-Seater Space & Utility ๐Ÿ’ชJust as tough as it is useful. With up to seven seats thereโ€™s space to fit the family, plus th...
27/06/2021

7-Seater Space & Utility ๐Ÿ’ช
Just as tough as it is useful. With up to seven seats thereโ€™s space to fit the family, plus the 3rd row seats fold flat to make extra space for all of your gear.

7-Seater Space & Utility ๐Ÿ’ช
Just as tough as it is useful. With up to seven seats thereโ€™s space to fit the family, plus the 3rd row seats fold flat to make extra space for all of your gear.

Congratulations to Brad on collecting his new Ford Ranger XLT in Arctic White!Brad has been in the market for a while an...
26/06/2021

Congratulations to Brad on collecting his new Ford Ranger XLT in Arctic White!

Brad has been in the market for a while and done hours of research to finally make the decision on this ripper set up. Brad has big ideas for this beauty and we are looking forward to seeing the build!

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Brad on collecting his new Ford Ranger XLT in Arctic White!

Brad has been in the market for a while and done hours of research to finally make the decision on this ripper set up. Brad has big ideas for this beauty and we are looking forward to seeing the build!

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Lance from East West Lighting on the collection of his new Wildtrak in Aluminium Metallic with the op...
26/06/2021

Congratulations to Lance from East West Lighting on the collection of his new Wildtrak in Aluminium Metallic with the options Black Wheel Pack!

Upgrading the work ute really can be good times!

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Lance from East West Lighting on the collection of his new Wildtrak in Aluminium Metallic with the options Black Wheel Pack!

Upgrading the work ute really can be good times!

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Bill and Mavis on the collection of their new Ford Ranger XLT in Arctic White! Bill and Mavis have ha...
26/06/2021

Congratulations to Bill and Mavis on the collection of their new Ford Ranger XLT in Arctic White!

Bill and Mavis have had Fords for years and years! Leaving their older Ford Territory in the garage now and hitting the open road in this beauty

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Bill and Mavis on the collection of their new Ford Ranger XLT in Arctic White!

Bill and Mavis have had Fords for years and years! Leaving their older Ford Territory in the garage now and hitting the open road in this beauty

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Jess and Andrew on the collection of their new FX4 Max in Blue Lightning! Ordering this vehicle back ...
25/06/2021

Congratulations to Jess and Andrew on the collection of their new FX4 Max in Blue Lightning!

Ordering this vehicle back in January and having to wait so long for such a special unique vehicle, you can tell by this photo the wait was definitely worth it!

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Jess and Andrew on the collection of their new FX4 Max in Blue Lightning!

Ordering this vehicle back in January and having to wait so long for such a special unique vehicle, you can tell by this photo the wait was definitely worth it!

From Josh and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Clever Connectivity ๐Ÿ“ฑA seamless experience thatโ€™s intelligent on every level, the Escape's remote features are designed ...
23/06/2021

Clever Connectivity ๐Ÿ“ฑ
A seamless experience thatโ€™s intelligent on every level, the Escape's remote features are designed for an effortless journey.

Clever Connectivity ๐Ÿ“ฑ
A seamless experience thatโ€™s intelligent on every level, the Escape's remote features are designed for an effortless journey.

Fitted with 2" monotube FOXโ„ข shocks, the off-road tuned front and rear suspension comes with increased travel and overal...
22/06/2021

Fitted with 2" monotube FOXโ„ข shocks, the off-road tuned front and rear suspension comes with increased travel and overall ride height allowing you to take Ranger FX4 MAX anywhere ๐Ÿ‘Š

Fitted with 2" monotube FOXโ„ข shocks, the off-road tuned front and rear suspension comes with increased travel and overall ride height allowing you to take Ranger FX4 MAX anywhere ๐Ÿ‘Š

Mustang R-SPEC: The First Supercharged Edition Of Australia's Best-Selling Sports Car ๐Ÿ…With only a limited number still ...
21/06/2021

Mustang R-SPEC: The First Supercharged Edition Of Australia's Best-Selling Sports Car ๐Ÿ…

With only a limited number still available through Ford Australia dealerships, now is the time to secure your own example of this limited-edition Mustang โฐ

When they're gone, they're gone.

Mustang R-SPEC: The First Supercharged Edition Of Australia's Best-Selling Sports Car ๐Ÿ…

With only a limited number still available through Ford Australia dealerships, now is the time to secure your own example of this limited-edition Mustang โฐ

When they're gone, they're gone.

Starting from $31,990 drive away ๐Ÿ˜ฑ
21/06/2021

Starting from $31,990 drive away ๐Ÿ˜ฑ

Starting from $31,990 drive away ๐Ÿ˜ฑ

The All-New Focus is built to improve your driving experience in every way ๐Ÿ‘€
17/06/2021

The All-New Focus is built to improve your driving experience in every way ๐Ÿ‘€

The All-New Focus is built to improve your driving experience in every way ๐Ÿ‘€

Weโ€™ll be closed for the Show Holiday but you can always shop online 24/7 or visit our yard, find your car and scan the Q...
09/06/2021

Weโ€™ll be closed for the Show Holiday but you can always shop online 24/7 or visit our yard, find your car and scan the QR code to book in a test drive.

Weโ€™ll be closed for the Show Holiday but you can always shop online 24/7 or visit our yard, find your car and scan the QR code to book in a test drive.

Congratulations to Dale and Kate on their new Ford Escape ST-Line in Magnetic! This couple looked at so many different v...
04/06/2021

Congratulations to Dale and Kate on their new Ford Escape ST-Line in Magnetic!

This couple looked at so many different vehicle in the current market, drive most! The Escape finished on top of the list due to performance, safety and value for money

From Terry and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Dale and Kate on their new Ford Escape ST-Line in Magnetic!

This couple looked at so many different vehicle in the current market, drive most! The Escape finished on top of the list due to performance, safety and value for money

From Terry and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Will on the collection of his new Ford Everest Trend in Arctic White! Will was in a situation where a...
04/06/2021

Congratulations to Will on the collection of his new Ford Everest Trend in Arctic White!

Will was in a situation where a new car was necessary! Such a great choice to replace his old one

From Terry and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Will on the collection of his new Ford Everest Trend in Arctic White!

Will was in a situation where a new car was necessary! Such a great choice to replace his old one

From Terry and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Paul and Julie on the collection of their brand new Ford Mustang MACH 1 in Oxford White! What a speci...
25/05/2021

Congratulations to Paul and Julie on the collection of their brand new Ford Mustang MACH 1 in Oxford White!

What a special moment- waiting almost 6 months for this beauty to arrive. The wait has been totally worth it. This vehicle is super special with only 4 being delivered this year from Mackay City Ford!

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Congratulations to Paul and Julie on the collection of their brand new Ford Mustang MACH 1 in Oxford White!

What a special moment- waiting almost 6 months for this beauty to arrive. The wait has been totally worth it. This vehicle is super special with only 4 being delivered this year from Mackay City Ford!

From Len and the team at Mackay City Ford,
Congratulations and Welcome to our family!

๐Ÿ“ 21 Nelson Street, Mackay
โ˜Ž๏ธ 07 4862 7777

Address

21 Nelson Street
Mackay, QLD
4740

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8:30am - 12:30pm

Telephone

0748627777

Alerts

Be the first to know and let us send you an email when Mackay City Ford posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Mackay City Ford:

Videos

About us

Mackay City Ford became part of Mackay City Auto Group in January 2013. Located on Nelson Street in Mackay City, we are ideally located to service Mackay and its surrounding regions.

Buying your next car is easy at Mackay City Ford. Our on-site Finance and Insurance team have access to a number of lenders and insurance companies to ensure we can provide fast, easy, and competitive packages that suit your budget.

In our Ford Service Centre, we have invested in state of the art service tooling and diagnostic equipment to ensure we keep you moving. We have also invested in our people, ensuring our Factory Trained Technicians have access to the latest training.

Mackay City Ford believes our success is linked to the culture of people and their ability to deliver exceptional customer experiences.

Nearby autos & automotive services


Other Car dealerships in Mackay

Show All

Comments

Hi, Just wanting to know why your customer service is so bad. In the last 2 weeks I have called up twice to find out what Ranger stock you had and was told I would get a call back. 2 weeks later no call back. I even filled in a call back form online as well with no call back. I decided to drive down from Airlie beach to come in store and see what stock was available and the guy I dealt with said a heap of cars turned up the night before and he was busy when he had a chance he would have a look and give me a call the same day. I am yet to receive a call. I ended up going else where yesterday and buying another dual cab which is a sale that your company missed out on because I felt like you had no interest in selling me Ute. The guy I spoke to yesterday was very rude when I said that I wanted a manual 3.2 XLT Ranger and reviews I had previously looked up are incorrect and I was an Idiot if I believed anything I have read or watched online. A better choice would have been the auto 2l bi turbo. I have been a store Manager in customer service and sales with 2 very large business for the last 16 years and now own and run my own company and this is not how you run a business. You lost a 60k+ sale and I didn't get the new ute that I had my heart set on. After my experience I would never recommend anyone going to your business. I have a very sour taste left in my mouth after my experience with your dealership and lack of customer service. I would have called and given this feedback but I doubt anyone would of cared or called back.
Wildtrak purchased that has never been up to standard. Faulty Park assist sensors, faulty radar for adaptive cruise control, faulty ECU, faulty crank sensor, faulty auto windscreen wipers. Dangerous vehicle that shuts down randomly, in the middle of intersections, on the highway doing 100k/hr and losing power steering, nearly causing accidents on more than on occasion. Cruise control with a mind of its own, ramping up speed to previous settings, failing to sense other vehicles and accelerating towards them at the last minute. The vehicle has been in the dealership for "repairs" and diagnosis for over 16 weeks (and would have been more if we didn't chase them up for details and answers) while we get given lesser model loan vehicles with huge insurance excesses and limits to usage. Ford Australia suggested it was not for for purpose and made an offer finally to refund or replace, Mackay City Ford refused to hand in completed paperwork to the Ford Australia case manager appointed to us and now Ford Australia has given up and back flipped on their offer. Our case manager stated they had never had a dealership be so hard to deal with. It seems Ford think if it takes them enough time to fix or ignore the problems with car they can just wash their hands of it eventually.. Steer well clear.
Bruce & Lynn is so happy to pick up their Brand spanking new XLT Ranger!!!!