07/08/2026
From 28 to 30 July, MOBIS Parts Middle East (MPME) hosted the Distributor Excellence Program in Dubai, United Arab Emirates, bringing together distributors from across the Middle East & Africa for an intensive three-day learning experience. The program was designed to strengthen participants' understanding of the spare parts business, covering key topics such as inventory management, supply chain operations, parts sales, and customer service excellence. Through expert-led discussions and interactive sessions, delegates gained valuable insights into the best practices that drive business growth and operational efficiency.
A major component of the training was the case study workshop, where participants were challenged to analyze real-world business scenarios and develop practical solutions. Working in teams, delegates evaluated operational challenges, identified opportunities for improvement, and presented their findings and recommendations to the group. This collaborative approach encouraged knowledge sharing, critical thinking, and strategic decision-making, while providing participants with actionable ideas that can be applied within their own organizations.
The program also included a visit to MPME's Parts Distribution Center (PDC) in Dubai, offering participants a firsthand look at the logistics and warehousing processes that support the regional supply chain. Delegates observed how genuine parts are received, stored, managed, and distributed before reaching their final destinations. The visit highlighted the importance of inventory accuracy, operational excellence, and efficient distribution systems in ensuring that customers receive the right parts at the right time, reinforcing the critical role of supply chain management in the automotive aftermarket business.
