White Automotive & Media Services

08/05/2026

Seen this one?

If your Chevy, GMC, or Buick suddenly boots to a Cadillac crest and then
goes black — that's not a glitch, and no reset is going to fix it.

That's a complete CSM (Center Stack Module) failure. The module has lost
the ability to read its own vehicle configuration, so it falls back to a
default brand identity, then fails to finish booting.

It's one of the very few GM infotainment symptoms that points to a single
component with confidence. Nothing outside the CSM can make your truck
think it's a Cadillac.

Usually it hits suddenly. Occasionally you get a short warning window
where it does it once or twice and then recovers — but it won't keep
recovering.

Cadillac owners get hit with this too, it's just harder to spot for
obvious reasons.

Full writeup covering how to confirm it, what to rule out first, and what
a replacement actually involves — link in comments.

08/04/2026

We told you big things were coming after our vacation closure. We weren't kidding.

First, all of our shipping is now handled in-house, inbound and outbound. Every box that comes in and every box that goes out is ours to control now.

Second, our supply chain is fully automated. The second you hit that order button, your parts are sourced. Not the next business day. Not when someone gets around to it. Immediately.

And the big one: we moved. We are officially in a larger facility. Our old New Hudson address is retired, so please don't send anything there.

The bigger space finally gives us room to do something people have been asking us about for years. Down the road we'll be offering local drop-off and pickup, plus in-person, in-vehicle programming by appointment only. Appointments aren't open yet, but the moment they are, you'll hear it here first.

Every one of these changes points at the same thing: cutting our processing time on nearly everything we sell and everything we do.

07/01/2026

We're heading out soon for a much needed/overdue vacation.
Here's how to get your order in before we go:
Services — order by TODAY, July 1. Ship your module(s) in immediately after you order, so you're covered well before we close.
Parts — order by July 6 to ship before we leave.
Ordering after that? You're still in great shape. Our suppliers keep allocating and shipping parts to us the entire time we're out, so your order gets sourced and staged while we're away — then ships the moment we're back.
We'll be away starting July 9, with shipping picking back up July 22. Orders are always welcome in the meantime.

Also keep an eye out — we've got some big changes coming after we reopen that we can't wait to share. Thanks for keeping us going. We'll be back, caught up, and better than ever before you know it.

06/29/2026

We'd like your honest take on something, because your feedback genuinely drives changes here as hopefully thats apparent.

A handful of customers still continue to ask for phone based support. Before we do anything, we want to be upfront, because it isn't free and it isn't as simple as it sounds.

We've kept our prices low all these years by running lean. Written support, no call center, no overhead we'd have to pass along to you. Adding a phone to the mix changes a few things at once:

- It has to be staffed, and that cost shows up in product prices across the board.
- It can't be both ways. Email and written support would move to business hours only. The current "message us almost any time and if someone's awake you'll get a reply" would go away.
- Call volume likely to get heavy, so we wouldn't get to every call, and based on inquiries requesting phone assistance the majority of calls coming would be for questions already covered on the site in detail.

So, straight up, which matters more to you?

A) Lowest prices, support stays written and almost always available. No phone.

B) A phone you can call, worth it to you even with higher prices and everything (calls and email) moving to business hours only.

Really though, it comes down to one question: do you want us to be like everyone else, or if it ain't broke dont fix it?

Send a message to learn more

06/23/2026

Are you waiting for the Gemini update for your compatible GM vehicle? Have you been checking for App Updates and you’ve seen Google assistant update but still don’t have it? Have you rebooted the radio to no avail? We were right there with you and the final piece of the puzzle is the Google Automotive App Host update. Now here’s where things get weird even after the system is ready it won’t let you have it for some reason; even if you reboot the radio. What we have found that forces it (if it’s ready) is to force quit the Google Assistant App under settings-> apps. After that you should get a pop up asking if you want to switch to Gemini or you can go into settings -> Google -> Google assistant and switch there. Hope this helps someone :)

06/19/2026

We've been doing these cluster upgrades for Blazers, Camaros, trucks, you name it, and the Malibu crowd has been asking for a while now. It's finally here.
If your 2019–2025 Malibu still has the plain base gauge cluster, you can now swap in the full 8" reconfigurable digital display: the exact uplevel unit Chevy put in the Premier and 2LT from the factory. Not an aftermarket gauge face. A brand-new genuine GM cluster, programmed to your VIN before it ships, completely plug-and-play. Pull the old one, drop this in, go.
This one's for the base-cluster 1.5T cars (L, LS, RS, LT, 1LT). Already got the big screen between your gauges? You're set, you don't need it.
Brand new, full GM warranty, US or export spec, no core to send back, and your mileage carries right over.

Link in the comments.

06/15/2026

Ok let's try this again :) Revised to hopefully split both scenarios out better so it makes more sense. While we do a lot of stuff for trucks this was meant to cover all applications. Thanks for the feedback Brandon :)

Can you add adaptive cruise control to a GM vehicle that didn't come with it? Here's why it's really not feasible for most instances.

06/15/2026

Quick ask for anyone who's had us program a module, bought a retrofit, or a replacement module or part over the past nearly 24 years: if you've got 30 seconds, a Google review goes a long way for us. We're a smaller shop and reviews are how new customers find us. Link below. Thanks to everyone who's already left one — genuinely appreciate it.

Link in the comments because apparently thats how facebook doesn't bury them LOL

06/03/2026

A real talk shipping update:
For years we leaned on a third-party logistics partner to handle everything — and honestly, for the most part it was the right call. They handled receiving the modules, sorting, staging, and shipping them back out out, and we focused on getting orders out the door and developing new products.

But shipping rates and the third party rate kept going up to cover labor costs. And up. And eventually shipping costs at checkout started turning customers away from upgrades they'd been wanting for years. Enough of you told us directly that we couldn't ignore it and needed to find a solution.

To be fair to our third-party logistics services price their work fairly. They're businesses too, with their own rising costs to cover. But every layer in the chain adds cost, and we hit a threshold where bringing outbound back in-house was the right call.

So at the end of May we rebuilt the outbound side from the ground up; No middleman markup on the way out.

Inbound stays with our partner. The volume of parts we receive daily makes their receiving and staging operation genuinely more efficient than we could do in-house. That part of the system works, so we kept it. Outbound — the part that affects your shopping cart — is now ours end to end.

The result: meaningfully cheaper shipping on every order going out.

If a project's been sitting on the back burner because shipping made it not worth it, take another look. Thanks for the honest feedback that pushed this change.

Send a message to learn more

05/11/2026

Hey Gang! Just a reminder that we provide detailed instructions on how to ship in your modules should you require a ship in service. These instructions are the best practices we've found to not only make sure your item is unscathed in transit but also for fastest processing time. Please don't be the person below that ignored basically all of them; and yes to no ones surprise the lens is cracked in multiple locations.

PS: The only acceptable packing of this type would be from White Monster Energy Drinks.