Luis - Director, Dealer Success

Luis - Director, Dealer Success We assist dealers in fostering a stronger community, driving long-term success and sustainability for their businesses.

We support their growth by promoting dealer engagement and offering a platform for the Voice of the Dealer.

What a week in Dallas, TX! 🚀 The Dealer Exchange Meeting (DEM) and Road to the Sale (RTS) workshop were packed with ener...
09/09/2025

What a week in Dallas, TX! 🚀

The Dealer Exchange Meeting (DEM) and Road to the Sale (RTS) workshop were packed with energy.

Dealers were fully engaged, shared great ideas, and walked away with new strategies to grow their business.

Huge thanks to Brandi Kaster, Juan De Pina, and their top-tier team for the incredible support and collaboration. Always great when an event transforms into both a learning experience and an idea-sharing session! 💡👏

A consistent Sales Process is the foundation of success. And what better way to start your first customer interaction th...
08/26/2025

A consistent Sales Process is the foundation of success. And what better way to start your first customer interaction than with a confident “YES!”

The Road to the Sale Workshop in Cypress, TX was a huge success. Big thanks to Directors Leo Arnold and Franklin Tolbert for leading with urgency and making sure the room was full of engaged dealers.

🙏 Thank you to Luis Baston-Pita, Kendrix Williams, Ixel Hess, Mario Menjivar, and Keith Hill for helping out and adding real value to the day.

🚦 Next Stop: Dallas, TX!
Excited to team up with Brandi Kaster and Juan De Pina to keep the momentum rolling.

Temecula, California did not disappoint! 🌟 Larry Pappalardo is fully committed to the value our Dealer Success Team even...
08/12/2025

Temecula, California did not disappoint! 🌟 Larry Pappalardo is fully committed to the value our Dealer Success Team events deliver—and the results speak volumes: a 66% contract growth from pre-event to post-event. This kind of impact is exactly why we do what we do!

A big thank you to our local Directors, Sam Bauer and MarcAnthony Santiago, for driving dealer registrations and leading with excellence. Their talented, rising team of Market Area Managers helped create impactful, business-focused events that left a lasting impression.

The best part? The success stories are already rolling in! 🚀

Credit Acceptance Corporation

That’s a wrap on TIADA 2025! 🎉We had an awesome time connecting with dealers and vendors in Grapevine, TX — great conver...
08/05/2025

That’s a wrap on TIADA 2025! 🎉

We had an awesome time connecting with dealers and vendors in Grapevine, TX — great conversations, new ideas, and plenty of momentum!

At Credit Acceptance Corporation, we're on a mission to Learn. Share. Grow. đź’ˇ
Until next year, TIADA — thanks for having us!

JACKSON, MISSISSIPPI 🔥When you bring together top-performing dealers, powerhouse Area Managers, and a world-class Direct...
08/05/2025

JACKSON, MISSISSIPPI 🔥

When you bring together top-performing dealers, powerhouse Area Managers, and a world-class Director… the results speak for themselves! 💪

Big shoutout to Rachel Brabham and team for showing up, going all in, and making these events unforgettable. Your leadership and hustle are what drive real impact. đź‘Ź Credit Acceptance Corporation

Lakein McGee, MBA Steven Turner Danielle Kom Donald R. Cox II


Next up ... Larry Pappalardo and team at Temecula, California 🙌

Kansas City brought the heat! Last week’s Dealer Exchange Meeting and Road to the Sale were on fire. Huge shoutout to Ch...
07/15/2025

Kansas City brought the heat! Last week’s Dealer Exchange Meeting and Road to the Sale were on fire. Huge shoutout to Chris Westberg and his incredible team for showing up strong. Dealers left energized, dialed in, and ready to put their action plans to work to grow their business!

đź‘€ Next stop ... Jackson, MS

What can 3.5 hours of focused, interactive learning do for your business? A lot—just ask the dealers who showed up ready...
07/02/2025

What can 3.5 hours of focused, interactive learning do for your business? A lot—just ask the dealers who showed up ready to grow in Houston, TX!

Big shoutout to Leo Arnold and Franklin Tolbert for leading with integrity, passion, and a rock-solid belief in CA. The energy was high, the note-taking nonstop, and the engagement top-tier.

Now it’s time to turn that momentum into real business growth. Let’s go!

Westminster, Colorado showed up strong last week! Huge thanks to Kylie Shaw, Larry Pappalardo, and the entire team for y...
06/16/2025

Westminster, Colorado showed up strong last week! Huge thanks to Kylie Shaw, Larry Pappalardo, and the entire team for your incredible effort and energy. Your leadership set the tone, and it showed. Our CA Dealers left inspired, engaged, and ready to put new best practices into action. Can’t wait to watch their growth!

Incredible turnout in Oklahoma City — both events completely sold out! Huge shoutout to Wade Alexander and his team for ...
06/02/2025

Incredible turnout in Oklahoma City — both events completely sold out! Huge shoutout to Wade Alexander and his team for an outstanding effort. Dealers came ready to share, learn, and are leaving with actionable insights to drive their businesses forward!

A huge thank you to Waldo McMillan, Brendan Leyba, and the entire team for their incredible support in making our two-da...
04/30/2025

A huge thank you to Waldo McMillan, Brendan Leyba, and the entire team for their incredible support in making our two-day event in San Jose, CA a success! Your efforts helped create a truly impactful experience for our local dealers.

Want to know when we’ll be in your area? Connect with your local Market Area Manager for all the details!

Thank You, Kenosha, WI!Credit Acceptance was proud to provide a collaborative environment where our dealers could connec...
04/15/2025

Thank You, Kenosha, WI!
Credit Acceptance was proud to provide a collaborative environment where our dealers could connect, share best practices and success stories, and gain valuable insights to help grow their businesses.

04/02/2025

I'm so excited to partner with Kevin Del Valle & Josh Crouse and team, for our (DEM) Dealer Exchange Meeting & (RTS) Road to The Sale events coming to Kenosha, WI on 04/08/25 & 04/09/25!

We know firsthand that a strong network is key to giving dealers the edge they need to close deals and get ahead.

If you’re interested in learning more about our upcoming dealer meetings, your Market Area Manager can help!

Address

San Antonio, TX

Telephone

+12104886497

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