09/18/2026
The spare key is always somewhere.
In a drawer with old mail.
With the other driver.
At the office.
At the old house.
In the glove box, which helps absolutely nobody.
On a key ring somebody is pretty sure they saw last week.
Every shop has heard some version of this conversation. The vehicle has been running fine, so the spare key never felt urgent. It was one of those things the customer meant to deal with later.
Then the daily key gets lost, cracked, soaked, borrowed, or worn down enough to turn a normal day into a locksmith call.
That is when the whole “we have a spare somewhere” plan starts falling apart.
Now the shop is working around a situation the customer thought was covered.
The schedule is tighter.
The price conversation gets more sensitive.
The explanation takes longer.
The easy version of the job may already be gone.
That is the part locksmiths deal with all the time.
A spare key feels optional right up until it would have kept the day normal. By the time the customer cares, the shop is usually the one helping clean up the plan nobody actually checked.
What’s the best “the spare key is somewhere” story your shop has heard?