OEConnection - OEC

OEConnection - OEC OEC® develops software and data solutions for the global automotive marketplace
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OEC is an award-winning technology leader and innovator of original equipment (OE) replacement parts ecommerce solutions. As the automotive industry's largest OE parts marketplace, OEC connects more than 20 auto manufacturers and 100,000 dealership and repair customers who use OEC solutions millions of times each month to access real-time, dynamic pricing and to market, manage and move original equipment parts, facilitating an estimated $20 billion in annual replacement parts trade. Serving the industries of Automotive, Heavy-Duty truck and beyond, OEC equips and supports some of the world's largest original equipment manufacturers, their franchised dealers/distributors, and their customers, with timely and accurate online parts marketing, procurement and wholesale management solutions.

Mission: To design, develop and deliver outstanding technology solutions to manufacturers, dealers and their customers that improve efficiencies, increase customer satisfaction and drive original equipment replacement parts sales.

In honor of Memorial Day, our US office will be closed. If you are in need of assistance please contact us using the fol...
05/25/2020

In honor of Memorial Day, our US office will be closed. If you are in need of assistance please contact us using the following methods and we will return your message when we return to the office on Tuesday, May 26.

Phone:
English: 1.888.776.5792 Option 2
French: 877.824.4813
Spanish: 1.877.301.4854

Email:
English/French: [email protected]
Spanish: [email protected]

9,000+ shops use #CollisionLink to buy #OEMparts. Chances are #shops in your area are submitting estimates for parts to ...
05/22/2020

9,000+ shops use #CollisionLink to buy #OEMparts. Chances are #shops in your area are submitting estimates for parts to #OEM dealerships. Learn more: https://bit.ly/3dVzwdf

States are starting to ease stay-at-home restrictions and some businesses are opening under new guidelines. What can we ...
05/21/2020
What Does The Post-Coronavirus Aftermarket Look Like?

States are starting to ease stay-at-home restrictions and some businesses are opening under new guidelines. What can we expect from the economy and #partsales as we move into an uncertain reopening phase of the #pandemic? Here’s a look at what some experts are saying: https://bit.ly/3bFlWcx

At the AASA 2020 Vision Conference, panelists offered opinions on what the aftermarket and overall economy might look like.

For most businesses, #CustomerService is top priority and the current #pandemic hasn’t changed that. In fact, customer s...
05/20/2020
Meeting Customers’ COVID-19 Needs

For most businesses, #CustomerService is top priority and the current #pandemic hasn’t changed that. In fact, customer service has proven to be more important than ever. Check out this article from Ratchet+Wrench to see how one #autoshop has adapted to meet customer needs during #COVID. https://bit.ly/2z8haXT

Customers are looking to feel safe now more than ever. Here’s what one shop is doing to make this happen.

Our very own, Heather King, OEC Associate Manager, Marketing, is recognized in the May 2020 issue of aftermarketNews in ...
05/19/2020
aftermarketNews

Our very own, Heather King, OEC Associate Manager, Marketing, is recognized in the May 2020 issue of aftermarketNews in the “Women at the Wheel” feature! Congrats, Heather! Check out page 20 for her spotlight: https://bit.ly/3g0gDHX

aftermarketNews - May AMN 2020

We are currently seeking a Product Specialist to join our Product team! #ApplyToday #NowHiringApply below!https://bit.ly...
05/15/2020

We are currently seeking a Product Specialist to join our Product team! #ApplyToday #NowHiring

Apply below!
https://bit.ly/3d4ig5h

Every successful business should continue to learn new things to stay ahead of the competition. Successful Parts Manager...
05/13/2020

Every successful business should continue to learn new things to stay ahead of the competition. Successful Parts Managers continue to adapt and grow, and if you want to stay on top, learning how to leverage #BusinessIntelligence tools should be high on your to-do list! Learn More: https://bit.ly/2WL2PZb. #data #StayConnected #ELearning #SellMoreOEParts

James Thomas from @ThomasCollisionCenter knows he needs to keep pace with the ever-changing #collision industry. That's ...
05/12/2020
Increase Revenue, Decrease Cycle Time and Pursue Your Passion

James Thomas from @ThomasCollisionCenter knows he needs to keep pace with the ever-changing #collision industry. That's why his team uses #CollisionLink Shop to increase revenue and decrease cycle time. FenderBender interviewed Thomas to see how CollisionLink Shop helps grow business: https://bit.ly/2WHMtR4

CollisionLink Shop is the leading parts sourcing tool on the market. Use it to help pursue what drives you.

Pat Blech, OEC Director - Collision North America, shares his insights on how the industry has evolved over the years, w...
05/11/2020
What's Next for OEC

Pat Blech, OEC Director - Collision North America, shares his insights on how the industry has evolved over the years, what he sees in the future for #collision #repair, the efficiency #CollisionLink Shop provides, and the value of #OEMparts. https://bit.ly/3dc71b4

2020 is OEC's 20th anniversary, and the next 20 years will be focused on parts, relationships and mobile technologies

Even though OEC employees are working from home, it doesn't mean they're not safely getting in their steps! Each week OE...
05/07/2020

Even though OEC employees are working from home, it doesn't mean they're not safely getting in their steps! Each week OEC works remotely, we are doing a "Work from Home Walk-Off Challenge" to keep us moving. #WorkplaceWellness

Are you selling #OEMparts online? Yep. Are you working hard? Of course. Are you working smart? Streamline your process t...
05/06/2020

Are you selling #OEMparts online? Yep. Are you working hard? Of course. Are you working smart? Streamline your process to save time and money while still moving parts from your dealership. Learn more: https://bit.ly/2YqtCg2 #RepairLink

Bonnie Coleman, OEC Director, Mechanical and Retail, discusses #RepairLink Shop, the #auto industry’s evolving #technolo...
05/05/2020
Looking Towards the Future

Bonnie Coleman, OEC Director, Mechanical and Retail, discusses #RepairLink Shop, the #auto industry’s evolving #technology, and what she sees happening in the next five years. Check out the interview: https://bit.ly/3aPPPGB #OEMparts

A look into how RepairLink Shop strives to combat future industry challenges for repair shops.

OEConnection - OEC's cover photo
05/04/2020

OEConnection - OEC's cover photo

From efficient online ordering to technical diagrams, #RepairLink Shop helps streamline the #OEM #mechanicalpart sourcin...
05/04/2020
Access Quality Parts and Increase Efficiency

From efficient online ordering to technical diagrams, #RepairLink Shop helps streamline the #OEM #mechanicalpart sourcing and repair process at a facility that takes in about 1,400 #vehicles a month. See what these experts are saying about RepairLink Shop: https://bit.ly/2xucWJo

How one busy shop relies on RepairLink Shop to save time and ensure their repairs live up to their warranty.

As businesses increase contactless service, OEC is excited to work with BMW to streamline their dealerships’ mechanical ...
04/28/2020

As businesses increase contactless service, OEC is excited to work with BMW to streamline their dealerships’ mechanical part procurement process online through #RepairLink. RepairLink, the industry’s best-in-class OEM #mechanicalparts online sourcing platform, offers 24/7 ordering, reduces phone calls, improves part order accuracy, and minimizes returns. We are proud to collaborate with BMW and its dealers to support BMW part sourcing and to help keep vehicles on the road. For more information, visit https://bit.ly/2VzZgFX.

When we saw that one of our OEM partners, Ford Motor Company, shared some activities and coloring pages, we decided to h...
04/23/2020

When we saw that one of our OEM partners, Ford Motor Company, shared some activities and coloring pages, we decided to have an OEC Coloring Contest! These pages were a canvas for the artwork of our employees and their kids and a nice stress reliever. Check out a few of our submissions! #coloring #art

Behind most great teams is a coach… and your parts department is no different. Some expert advice and analysis can help ...
04/22/2020
How can coaching help sell more parts?

Behind most great teams is a coach… and your parts department is no different. Some expert advice and analysis can help get your #PartSales humming along. Check this out: https://bit.ly/3cCkhW4. #AutoTrends #SellMoreParts #ELearning

Well, getting shops ordering every part from you is a bit unrealistic, but the goal should be to get your shops ordering most of their part from you. We know that Parts Departments don’t have the time or resources to make this a reality, which is why many dealerships turn to outside help. If your ...

Vehicle service is an #essentialbusiness and many #repairshops remain open with special protocols to make sure cars are ...
04/15/2020
Observe National Car Care Month with a Driveway Vehicle Check - Be Car Care Aware

Vehicle service is an #essentialbusiness and many #repairshops remain open with special protocols to make sure cars are handled properly and returned safely. Before taking your car in for service, follow these steps for a quick driveway vehicle inspection: https://bit.ly/34Ctnzh
#carcareaware #shoptalk #automotiverepair

National Car Care Month in April is the perfect time for simple driveway car care to make sure your vehicle is operating safely and dependably for essential trips during this trying time, says the Car Care Council. “A driveway vehicle check only takes about 10 minutes. These simple steps will help...

Are you considering selling OEM auto parts online? Finding a new platform for sales can help increase revenue, grow your...
04/14/2020

Are you considering selling OEM auto parts online? Finding a new platform for sales can help increase revenue, grow your customer base, expand your sales reach… and on and on. Here are a few more details on the advantage – and some of the challenges – of e-commerce: https://bit.ly/2RwXSBC #PartSales #oemparts #automotive

Our cars may not be getting their normal mileage, but April is still #CarCareMonth and it's important to keep up with re...
04/13/2020
Keep Maintaining Your Vehicle Even If It Sits Idle - Be Car Care Aware

Our cars may not be getting their normal mileage, but April is still #CarCareMonth and it's important to keep up with regular #maintenance. Here are a few tips from The Car Care Council to help care for your car even when it’s sitting idle: https://bit.ly/3cgjidU

#shoptalk #carcareaware

With a majority of vehicle owners living in areas of the country that have stay-at-home orders, many vehicles may be sitting idle for days or weeks at a time. The non-profit Car Care Council recommends starting your car at least once a week and keeping up with routine auto care to help prevent poten...

04/13/2020
cdn2.hubspot.net

We have reallocated resources to increase our Customer Success team by over 50% to help all of our customers drive OE part sales. We are actively reaching out to customers to help you maximize the value of our solutions. Expect a call from an OEC representative or, if easier, please contact us directly.

https://bit.ly/3aRrO30

In honor of the holiday weekend, our US offices are closed today. Customer Support will be available from 8am-5pm EST to...
04/10/2020

In honor of the holiday weekend, our US offices are closed today. Customer Support will be available from 8am-5pm EST to support your needs.
UK and Germany offices: Closed Friday, April 10 and Monday, April 13
Poland office: Closed Monday, April 13

Technology takes center stage in massive COVID-19 disruption https://bit.ly/2JBz9rnCrain's Cleveland Business
04/08/2020
Technology takes center stage in massive COVID-19 disruption

Technology takes center stage in massive COVID-19 disruption https://bit.ly/2JBz9rn
Crain's Cleveland Business

It may be years before the economic impact of the coronavirus pandemic is truly understood. In the midst of this unprecedented workplace disruption, it is clear, however, that technology has emerged as the lifeline enabling millions of homebound employees to stay connected and productive.

04/06/2020
cdn2.hubspot.net

We would like to reaffirm our customers that we have taken the appropriate actions to prepare for these uncertain times and are steadfast on providing you the same high-quality, value-added solutions and services you have come to expect from OEC. All OEC employees are now working virtually to help prevent the spread of the virus while continuing to deliver on our commitment to support your business needs. OEC Customer Support is available during its standard hours: Monday – Friday 8 a.m. – 8 p.m. ET, and OEC Customer Success Reps are also available during normal business hours.

https://bit.ly/2UKAaDI

Griffin Voorhees, Parts Manager at York Collision Repair Center (York, Penn.) uses CollisionLink Shop to improve cycle t...
04/03/2020
Improve Cycle Time with CollisionLink Shop

Griffin Voorhees, Parts Manager at York Collision Repair Center (York, Penn.) uses CollisionLink Shop to improve cycle time, increase part order accuracy, and enhance customer satisfaction. Here's more on why he chooses CollisionLink Shop: https://bit.ly/2X852zx

#CollisionLink #shoptalk

The No. 1 tool from OEC will improve profits, speed repairs and reduce comebacks

OEC executive cites importance of real-time interaction as employees shelter safely at home. https://bit.ly/3dNrkwwCrain...
04/03/2020
OEC executive cites importance of real-time interaction

OEC executive cites importance of real-time interaction as employees shelter safely at home. https://bit.ly/3dNrkww
Crain's Cleveland Business

Amy French, vice president of human resources at OEC, is responsible for ensuring OEC’s global workforce thrives. Here, she shares insight into how the company is maintaining operations even as many employees shelter safely at home.

OEConnection (OEC) is proud to announce its partnership with Gulf States Toyota (GST) to provide its part sourcing platf...
04/02/2020

OEConnection (OEC) is proud to announce its partnership with Gulf States Toyota (GST) to provide its part sourcing platform, D2DLink. D2DLink will provide GST dealers with shared inventory access across the dealer network, allowing dealers to find and obtain parts with greater speed and grow OEM parts sales.
Read More:
https://bit.ly/3dS945o
#D2DLink #locateparts #sellmoreOEMparts

Strong businesses work efficiently and effectively. If you’re in #PartSales business, DMS integration enhances and simpl...
04/01/2020

Strong businesses work efficiently and effectively. If you’re in #PartSales business, DMS integration enhances and simplifies your sales process. Check this out for more insights: https://bit.ly/2UsbuQn
#integration #dealermanagementsystem #optimize #bestpractices

The #automotive repair community is uniting to support each other in inspiring ways.  Ratchet+Wrench shares resources fr...
03/31/2020
Finding a Silver Lining

The #automotive repair community is uniting to support each other in inspiring ways. Ratchet+Wrench shares resources from different #shops to assist with planning and #marketing in uncertain times. Read more:
https://bit.ly/2QWEEoA #shoptalk

Look around you and you’ll find inspiration during this difficult time.

Are you struggling to communicate with customers when fewer people are walking through your shop’s door due to #socialdi...
03/30/2020
Shop Marketing Pros > Coronavirus

Are you struggling to communicate with customers when fewer people are walking through your shop’s door due to #socialdistancing? Check out this article for customizable social media templates to reach out to your audience: https://bit.ly/2QXf2b1

#shoptalk #covid-19 #communication #socialmedia

Friends, we know that the Coronavirus (COVID 19) has shaken our world. Our routines are upside down and no matter how you look at it - businesses are being impacted.

Pat Blech, Director, Product - Collision at OEConnection - OEC is featured in the newest edition of Fixed Ops Magazine. ...
03/27/2020

Pat Blech, Director, Product - Collision at OEConnection - OEC is featured in the newest edition of Fixed Ops Magazine. Pat discusses how accuracy, organization, integrity, and efficiency drive the OEM collision repair process at DCR Systems in Mentor, Ohio.

Read the full story here: https://bit.ly/2UEM6G3

The COVID-19 #quarantine has brought out the best in the #automotive community, showcasing how helping others is more im...
03/24/2020

The COVID-19 #quarantine has brought out the best in the #automotive community, showcasing how helping others is more important than ever. Is your shop or dealership helping your local community? Share your stories below!

Online #PartSales can be daunting, but if you subscribe to the right #software #solution, your dealership can be top-of-...
03/23/2020

Online #PartSales can be daunting, but if you subscribe to the right #software #solution, your dealership can be top-of-mind when shops are looking for #OEMparts #CollisionLink. Learn how your Collision parts business can sell more parts online: https://bit.ly/2UbFxvq

OEConnection - OEC to provide Mitsubishi Motors North America, Inc. (MMNA) with CollisionLink. MMNA becomes the 26th aut...
03/20/2020

OEConnection - OEC to provide Mitsubishi Motors North America, Inc. (MMNA) with CollisionLink. MMNA becomes the 26th automotive OEM in North America, and the fifth in the past six months, to implement the CollisionLink solution to enhance its parts marketing program. Read More: https://bit.ly/2UnjMI6

#collisionlink #collisionlinkshop #autoparts

Figuring out where to start when analyzing big data for your business can be overwhelming. Luckily there are solutions a...
01/31/2020

Figuring out where to start when analyzing big data for your business can be overwhelming. Luckily there are solutions available to easily organize your information and provide trends to guide your business direction. Read more on how #businessintelligence can help your dealership #sellmoreparts: http://bit.ly/37NxZmS

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Richfield, OH
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sending out our prayers to all families and business that have been effected during this time . we would like to let everyone know we remain open at this time to serve our community and have taken the precautions necessary to keep everyone healthy and safe as we can from the virus . we offer pick up and delivery service , estimates by cell phone 417-793-6619 , and also by email [email protected]. we realize many have been effected by this and are not able to work , so this may be a good time to get your vehicle repaired and not have the hassle of trying to do so with a busy schedule each day . we also do fleet work, if you are need of a repair please contact us at 620-231-6011 we are located in the Pittsburg Kansas area . we will be happy to talk to you and guide you through the steps necessary to get your vehicle repaired .
watch their auto renewal contracts. missed cancelation by 5 days and screwed for another year
Why not show us prices from all dealerships that we choose. I noticed I got a better price at one dealership, but the closer dealership had a worse price, but the software wouldn't let me see the better price, because of the closer dealership. Another bug i found in your software is that parts no longer available are ABLE to be loaded into the shopping cart and ordered. Try 2001 Mazda 626 turn signal. I called dealership to verify what I already new. Also if a shop is looking for a part, why not let them see who actually has that part, so we can contact and possibly buy it.