04/12/2022
Hello everyone I'm Brandon owner of Jones Automotive LLC MOBILE AUTOMOTIVE SERVICES. I've been doing this line of work for 26 years and have been to many schools and have my masters in automotive technology and I value my customers. When we order parts I have no control on how long it takes to receive them. I don't make them I order them and have to wait for them to come in. If it's 2 days or 2 months I don't have any control over that. Call the manufacturer and the parts if you are upset cause they haven't come or if I have them and haven't gotten to your vehicle there is a reason why!! We are honest and sometimes it takes us a while to get to a customer cause it's only 2 of us and we have over 400 customers and we do our best to fix there vehicles the right way and as fast as possible but we are not machines. We take pride in what we do and we might be late or behind getting to your vehicle, but you will not get ripped off from us!! That's a promise. If we take to long and you need your vehicle then we will be more than happy to give you your parts and get paid for the labor we have performed so you can take it somewhere else. We fix them right and as fast and efficient as possible! And if we fix your vehicle and pay for all your parts and we call you and tell you it's ready and you don't come pay your bill and pick up your vehicle then after 30 days it's legally ours but this is the last thing we want to do, but we like to eat and pay our bills and make a living just like you do at your job!! Don't bash us when it's your fault you didn't come get your vehicle or is it takes some time to get your parts or Lord Jesus sometimes we get sick but doesn't mean we are trying to get over on anyone. Before you go bashing someone's way of life, think about if you would like us to call your place of business and bash you for things that is out of your control to your employer!! We go above and beyond when we fix your vehicles and do things for you that other shops want!! Thank you to all of our loyal customers and we pray for the ones that are not!! My you all have a blessed day!!