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Total Dealer Compliance

Total Dealer Compliance Total Dealer Compliance provides on-site compliance audits and online compliance training for all departments/employees of a car dealership.

Total Dealer Compliance is a compliance-auditing firm with an E-Learning Platform designed to mitigate the risks the dealer faces from regulators and create a compliance culture that will proactively reduce exposure. We provide a comprehensive solution for dealers to insure Federal and State compliance within their Sales, BDC, Service and Finance Departments. This solution includes an on site deta

Total Dealer Compliance is a compliance-auditing firm with an E-Learning Platform designed to mitigate the risks the dealer faces from regulators and create a compliance culture that will proactively reduce exposure. We provide a comprehensive solution for dealers to insure Federal and State compliance within their Sales, BDC, Service and Finance Departments. This solution includes an on site deta

Operating as usual

Failures in hiring and identity theft prevention are unacceptable.  Contact me to review your dealership compliance prog...
08/29/2019
High Risk, Low Reward: Employee Accused of Stealing ID for ’07 Corvette

Failures in hiring and identity theft prevention are unacceptable. Contact me to review your dealership compliance program. http://ow.ly/QVG150vHFEH

The Arizona Department of Transportation has charged Randall Cepi with fraud, forgery, and theft, accusing the former employee of a Flagstaff Nissan dealership with stealing a customer’s nonpublic personal information to secure a loan for a used Chevrolet Corvette.

Improving in-store experience is the answer to competing with online disrupters.  http://ow.ly/vcza50vAz1y
08/20/2019
Survey: Youngest Car Buyers Visit Most Dealerships

Improving in-store experience is the answer to competing with online disrupters. http://ow.ly/vcza50vAz1y

Members of Generation Z reported visiting an average of 3.8 dealerships on their car-buying journey in an Urban Science poll, which found the majority of U.S. consumers still lean on dealerships for critical information — and test-drives.

Powerbooking is a problem that results in chargebacks and ruined relationships with lenders.  You must have a comprehens...
07/04/2019
Black Book Launches Anti-Powerbooking Solution

Powerbooking is a problem that results in chargebacks and ruined relationships with lenders. You must have a comprehensive compliance program that addresses powerbooking especially now. http://ow.ly/p0Gy50uPLLY

Black Book has unveiled Asset Verification Tool, a proprietary VIN-level identifier designed to help auto finance sources reduce the risk of fraud at loan origination.

Having proper Safeguards procedures in place would've prevented the whole thing.  Dealers must customers' non-public inf...
06/18/2019
Dealer Extortion Attempt Ends With Arrest

Having proper Safeguards procedures in place would've prevented the whole thing. Dealers must customers' non-public information according to the law. Contact me today to review your compliance program. http://ow.ly/M0bU50uF8il

A Florida man was arrested after police say he attempted to use lost sales records to extort the owner of Jon Hall Chevrolet of Daytona Beach for $50,000 and a new Malibu.

Every dealer needs a comprehensive compliance program.  http://ow.ly/xdOS50uuvaz
06/07/2019
Fraud Is Expensive

Every dealer needs a comprehensive compliance program. http://ow.ly/xdOS50uuvaz

Attorney offers two case studies agents can share with dealer clients who are resistant to implementing and enforcing their federally mandated compliance management system.

Would you pay $1 a day to find out what is really going on in your dealership?  Dealership Fraud Hotline helps you to do...
05/08/2019
Zanan Launches Dealership Fraud Hotline

Would you pay $1 a day to find out what is really going on in your dealership? Dealership Fraud Hotline helps you to do just that. Signup today! http://ow.ly/oEQA50u3fo6

Compliance expert Max Zanan announced the launch of Dealership Fraud Hotline, a new service designed to help dealers combat corruption.

Violating compliance policies and procedures must have consequences.  http://ow.ly/bYdn30nOCDt
02/28/2019
Break the rules? Expect the consequences

Violating compliance policies and procedures must have consequences. http://ow.ly/bYdn30nOCDt

Dealerships should document the penalties for violating store policies. If an employee can plead ignorance to the consequences of breaking a rule at a dealership, there's something missing from the compliance standards.

08/13/2018

Amazing stats for GM:
Returning lessees of GM vehicles leased a new GM vehicle at a rate of 81 percent last year, while vehicle owners who financed their purchase through GM Financial remained loyal to GM vehicles at a rate of 68.1 percent, according to GM Financial.

08/09/2018

F&I Gross profit among publicly traded auto groups:
AutoNation Inc., of Fort Lauderdale, Fla., rose 6.8 percent, or $114, to $1,789.
Asbury Automotive Group Inc., of Duluth, Ga., rose 2.2 percent, or $33, to $1,551.
Sonic Automotive Inc., of Charlotte, N.C., rose 8.4 percent, or $115, to $1,481.
Lithia Motors Inc., of Medford, Ore., rose 0.5 percent, or $7, to $1,305.
Penske Automotive Group Inc., of Bloomfield Hills, Mich., rose 7.8 percent, or $90, to $1,247.

Dealers need to focus on HR training or deal with the consequences.  Contact me today to reduce your exposure.  http://o...
05/29/2018
Local dealership settles anti-gay discrimination suit - Gay Le***an Bi Trans News Archive - Windy City Times

Dealers need to focus on HR training or deal with the consequences. Contact me today to reduce your exposure. http://ow.ly/87Vu30kceN3

A Chicago car dealership will pay $100,000 to settle a U.S. Equal Employment Opportunity Commission ( EEOC ) lawsuit, after an employee alleged that they were discriminated against for being gay and having a disability. The agency announced the settlement in an April 26 statement.

Car dealers do not learn.  This is how a few bad apples ruin it for everybody.  http://ow.ly/qyqj30jJEHW
05/09/2018
America's Pre-owned Selection settlement

Car dealers do not learn. This is how a few bad apples ruin it for everybody. http://ow.ly/qyqj30jJEHW

LITTLE ROCK (KATV) -A possible resolution to an ongoing Attorney General's lawsuit won't help current unhappy customers of a Little Rock car dealership.But it will hopefully benefit past customers.The owner of a south University car dealership has yet to s

Address

733 3rd Ave Fl 15
New York, NY
10017

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm

Telephone

(888) 243-5204

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Max Zanan and Ted Ings join forces to inspire Comprehensive Dealer Compliance Platform for the retail automotive industry https://bit.ly/2GUwKHN NEW YORK, NY., June 18, 2019 – Today, Max Zanan and Ted Ings of the Center for Performance Improvement announced they will collaborate to evoke actionable change throughout the North American automotive dealership industry. Read more ... Total Dealer Compliance #Automotive #Compliance #AutoFinance #BDC #FixedOps #HR #HRTrends #HRTech #Technology #Dealership