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Eagle Auto Body and Paint

Home
United States
New Orleans, LA
Eagle Auto Body and Paint

9193 Hwy 23,
Belle Chasse. La 70037

Come visit us and get your FREE estimate Today! Contact us at 504-393-8554.
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03/27/2026

Before sending those photos over to an insurance company, let Eagle Auto Body help you navigate your claim process. This could save you valuable time, keep the anxiety and stress to a minimum, and save you money.

03/12/2026

Are you considering buying back your Total Loss vehicle? Here's what you need to know.

When a vehicle is declared a total loss, many customers are surprised to learn how the buy-back process actually works.

Sometimes an insurance company will negotiate directly with the vehicle owner about “buying back” their totaled vehicle. During that conversation, the focus is usually on the settlement amount and the salvage value of the car. What often isn’t discussed clearly is that there may still be charges owed to the repair facility where the vehicle has been stored or inspected.

At Eagle Auto Body & Paint, when a vehicle arrives at our shop we begin pre-scanning, blueprinting, and tearing down your vehicle so the damages can be properly assessed. This process takes time, labor, and shop space. Because of that, storage and related charges may apply, especially if the vehicle remains at the facility while the claim is being handled.

If you choose to buy back your vehicle from the insurance company, please remember:
• The repair facility may still have outstanding storage, teardown, administrative charges, and parts & labor still owed by the insurance company.
• Those charges are separate from the insurance settlement
• These balances must be paid before the vehicle can be released and picked up by the customer.

We always encourage customers to ask questions and make sure they understand the full picture before agreeing to a buy-back settlement. Those charges can fall on you as the customer if you are not discussing that part with the insurance company.

At Eagle Auto Body & Paint, transparency matters. We want our customers to have the information they need to make the best decisions for themselves.

📍 9193 Highway 23, Belle Chasse, LA
📞 504-393-8554

02/10/2026

📢 Important Insurance Claim Information for Louisiana Drivers

We want to share a concerning situation that recently happened to one of our customers here at Eagle Auto Body and Paint.

Our customer was involved in an accident, and their vehicle was assumed to be a total loss by the insurance company. State Farm sent them a letter saying that because our customer declined to have State Farm move the vehicle to one of their designated facilities, they would not pay for storage fees, and the customer would now be responsible for those charges.

Here’s the issue:
➡️ State Farm never sent an adjuster or inspector to actually look at the vehicle in person before declaring it a total loss.
➡️ Despite this, State Farm assumed it was a total loss and tried to shift the responsibility for storage fees to the customer.

⚠️ This practice is not consistent with Louisiana law.
According to Louisiana Revised Statutes § 22:1292, insurers cannot simply refuse storage fee coverage by assuming a total loss without proper appraisal and handling of the claim process. Storage charges are part of the claim obligations tied to a covered loss. The law also governs how storage and towing charges are to be handled when an insurer accepts liability for a loss.
Additionally, under Louisiana law § 22:1297, an insurer must cause an appraisal of a damaged vehicle stored in a facility within 10 working days after being notified about its location and availability. Failure to do so can result in penalties.
❗In plain terms:
If an insurance company accepts liability and treats a vehicle as part of a covered claim (including on a total loss) they cannot arbitrarily refuse to pay storage fees just because the vehicle wasn’t moved to a facility of their choosing. They are required to inspect and handle the claim in accordance with Louisiana statutes.

We believe our customer received improper communication and want Louisiana drivers to know their rights.

We are including the email our customer received and the letter from the state below as proof.

If you ever have questions about your claim, storage fees, or your rights under Louisiana insurance law, you may also contact the Louisiana Department of Insurance Office of Consumer Services at (225) 342-1258 for guidance.

Stay informed and protect your rights! 💪

02/04/2026

What to Expect During your Collision Repair

At Eagle Auto Body and Paint, you come first.

Our role is to guide you through the repair process, advocate for safe and proper repairs, and help reduce stress during an already frustrating time.

So, you’ve been in an accident, made a claim, and are ready for repairs to begin. While most claims begin with pictures to the insurance company to assess damage, they almost always require a supplement.

What Is a Supplement?

Once repairs begin, additional damage is often discovered that was NOT visible in those 4 corner shots the insurance company requests. When this happens, we are required to submit a supplement to your insurance company.

A supplement is a request for:

Approval of additional repairs
Approval of additional parts or labor
Confirmation that the insurance company will cover newly discovered damage.

This step protects YOU from unexpected out-of-pocket costs.

Why Can Repairs Temporarily Pause

After a supplement is submitted:

We must wait for the insurance company to review and approve it.
We cannot legally or ethically continue repairs without authorization
Continuing work without approval could leave you financially responsible.

While we follow up consistently, the insurance company controls the response timeline.

What We Are Doing for You

Submitting all required documentation promptly

Following up with the insurance company multiple times

Advocating for proper, manufacturer-recommended repairs

Protecting you from unnecessary financial risk

Keeping detailed records of all communication

We work for YOU, not the insurance company.

How You Can Help Move Things Forward

As the policy holder or claimant, you often have more leverage than we do. If a delay occurs, contacting your adjuster directly can help speed up the process.

Our Promise to You

We will never rush repairs or cut corners to save time. Your vehicle’s safety, value, and proper repair are always our top priority.

Thank you for trusting Eagle Auto Body and Paint with your vehicle. We invite you to come see us for all your automotive needs. For a complete list of services, give us a call.

01/17/2026

Did you know Eagle Auto can help with the aging process of both you and your vehicle?

Yep, it’s true! Let’s talk Window Tinting.

Not all tint is created equally!

When it comes to protecting your vehicle, the quality of the tint matters just as much as how it’s installed. Eagle is proud to be one of only three shops in the New Orleans metro area that uses XPEL premium window tint products.

XPEL tint does more than just make your vehicle look good. High-quality tint helps:

• Preserve the life of your interior by blocking up to 99% of harmful UV rays that cause dashboards, seats, and trim to fade and crack
• Protect your skin and eyes by reducing UV exposure, which contributes to premature aging
• Improve driving comfort by reducing heat buildup inside your vehicle
• Reduce nighttime glare from headlights and streetlights, helping improve visibility and reduce eye strain

Cheaper tint may look similar at first, but it often fades, bubbles, and provides far less protection over time. XPEL is engineered for long-term performance, clarity, and durability.

If you’re considering window tint, choose a product that truly protects your investment.

📞 Give Eagle a call today for pricing and scheduling. Your car and your eyes will thank you.

01/13/2026

Our customers are priority at Eagle Auto. It’s not just words, it’s how we do business.

Thank you, Anna, for giving us the opportunity to serve you!

“Melissa and Tony went far above and beyond my expectations while helping me navigate the insurance process for my total loss vehicle. The situation was messy, stressful, and honestly very upsetting for me. Melissa showed so much compassion and patience—she comforted me, explained things clearly, and helped me in ways that were never expected of her role. She truly made a difficult experience bearable. Tony, as the owner, clearly runs his business with integrity and care, and it shows through his team. I can’t thank them enough for their professionalism, kindness, and support during such a tough time. I highly recommend this shop to anyone who wants to be treated like a person, not just a claim number.”
Anna S.

01/05/2026

Happy New Year!

We’re back from our holiday break and ready to take care of our Eagle Auto family! 🦅
We hope your holidays were filled with rest, joy, and good memories. Our team is refreshed, recharged, and eager to get back to doing what we do best, serving you with honesty, care, and quality workmanship.
Thank you for being part of the Eagle Auto family. We’re looking forward to another great year together!

What will 2026 be for you?

We open from 7am to 4pm Monday thru Friday!

12/19/2025

Did you know that Eagle Auto is a member of the Business Networking International (BNI) chapter here in Belle Chasse?

We believe in this community and support local and small business where we call home and have for many years.

If you own a business and want to see it grow as you grow others, call Mel at (504)393-8554. We would love to have you as a visitor to see if BNI is a right fit for you!

12/16/2025

Here are two real-time examples of how insurance companies can mislead their customers during a collision repair claim.

The first example involves an email I received from a customer after I worked with her on an estimate and followed up to help her start her claim. With just one lie and a bit of deception from the insurance company, the process was derailed. Unfortunately, this customer will likely end up with a sub-par repair using aftermarket or salvaged parts.

The second example is an outright falsehood.

The insurance company is fully aware that storage fees apply when a vehicle becomes a total loss. Those fees are owed to the repair facility by the insurance company not the customer. These scare tactics and manipulative practices are designed to steer customers toward repair facilities that have “deals” in place with the insurer. Once again, the result is often inferior parts and poor workmanship.

Don’t allow yourself to be manipulated or deceived by companies whose priority is paying as little as possible.

Choose a repair facility that puts your safety and well-being first. Choose Eagle Auto!

12/13/2025

As the holiday season approaches, all of us at Eagle Auto Body want to take a moment to reflect on what truly matters…family. ❤️

We believe that family comes first. That belief is woven into how we treat our employees and how we care for our customers. Many of our team members have been part of the Eagle Auto Body family for 25+ years, and that kind of commitment doesn’t happen by accident.

When people stay that long, it’s because they’re valued; when employees feel valued, that dedication naturally carries over to the way they serve our customers. Loyalty, trust, and care aren’t just words to us; they’re how we do business every single day.

As you gather with the people you love this holiday season, know how grateful we are that you trust our Eagle family to take care of yours.

Thank you for being part of Eagle Auto Body, Eagle Performance, and Eagle Salon! 🎄✨

12/04/2025

🚗 All Collision Repair Estimates Are NOT Created Equal 🚗

A lot of people think the smart move after an accident is to get a few estimates and pick the cheapest one. We understand why — repairs can be stressful and expensive. But here’s the truth:

The cheapest estimate is often the costliest in the long run.

Why? Because not all parts and repair methods are the same. A lower estimate often means the shop is using:
🔧 A/M or Aftermarket parts – cheaper, but not always the same quality or fit
🔧 Reconditioned or Salvaged parts – previously damaged or used components from total loss vehicles

Shops can mix and match these without you even realizing it. And when a shop uses cheaper or non-OEM (Manufacturer) parts just to give you a low estimate, the quality, safety, and longevity of your repair can suffer — sometimes badly.

So don’t choose based on price alone.
Don't choose based on the recommendation of the insurance company.

Ask the important questions:
• What type of parts are being used?
• Are they OEM, aftermarket, or salvaged?
• What repair procedures are being followed?
• Does the shop follow manufacturer guidelines?

Your vehicle, your safety, and your peace of mind are worth more than saving a few dollars upfront. ✔️

Choose a shop that repairs your car the right way — not the cheapest way.

Choose Eagle Auto Body!

Address

New Orleans, LA

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+15043938554

Website

http://eagleautobodyandpaint.com/

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