10/29/2021
I use to write a "ask the Pro " article about ten years ago, so this is an old answer to still a common problem.
Q. My car has an electrical gremlin which makes it not start sometimes, what should I do? If the repair shop cannot fix the problem because it is not there when they are diagnosing it, what should I do? If the problem only occurs randomly, what should I do? If they cannot repair the problem in 5 minutes, what should I do? If I have to take the car back multiple times because of this problem, what should I do?
A. All car problems are very repairable when they are constant enough to appear even when the technician is diagnosing the problem. I cannot count the number of times when customers have stopped by so I could listen to a loud noise their car has been making. They get to the shop and the noise that has been there all week is now silent. They explain to me that they are not crazy and the noise was very loud and then the question, what do you think the noise was? How much will it cost? Is my car safe? At that point we can do a visual inspection and explain what to look for and do when the noise returns. We also look for safety concerns but we cannot fix what is not there.
Electrical problems are even worse. Many modules in todays cars are networked, have default and run on low voltage. If there is any continuity issues or voltage issues you can encounter check engine lights, running or starting problems. If the module or sensor fails, diagnosis is usually cut and dry. Find it, replace it, problem solved. If the problem is continuity it many times is part time. In these cases the problem usually always gets worse before it gets better but your patience can be taxed. Cars do not have souls, technicians and customers do. These problems are solved by: the part finally fails, the symptoms are pointing at a common problem, the problem occurs during diagnosis or the technician has seen this before and knows what causes it and how to repair it.
So the moral of the dilemma is, All car problems are repairable! Just not necessarily on the same schedule as yours.
Have any questions or stories, give us a call,
Jeff Dunn