The Auto Connective Group

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The Auto Connective Group, is a networking group of automotive industry professionals. Connected by our passion for developing and encouraging excellence within the industry, our partners represent the who’s who in consulting, professional service and technology disciplines. We focus on products and services that are particularly innovative, that have an extremely high return on investment, and are supported by only top experts…no call center filtering, or junior staff, or slick sales guys followed by rookie trainers…your only contact is with a top pro. This particular site is focused on fixed operations…the heartbeat of any dealership…and from our experience, the department with the greatest potential for dramatic and rapid improvements at minimal time and money investments.

Dealerpro Training for Service & Parts, Columbus, Ohio
08/20/2019

Dealerpro Training for Service & Parts, Columbus, Ohio

Danny Orleans working his "magic" at the DealerPRO Booth @ Digital Dealer 27 in Vegas! Working hard, having fun...come join us at booth 921! #DD27 #DannyOrleans #FixedOps #Training

John Elway Auto Group Success Story - PartsEdge
07/19/2019
John Elway Auto Group Success Story - PartsEdge

John Elway Auto Group Success Story - PartsEdge

PartsEdge is a great asset with anything regards to parts (and how it affects accounting). They resource all of our inventory on a daily basis

06/27/2019
Mercedes-Benz C-Class Walkaround

Nice example of a vehicle walk-around presentation.

The entire C-Class family has been given a comprehensive refresh with enhancements to performance, styling, and innovation. With sharper designs, digital dis...

Need more Parts Training? - PartsEdge
05/16/2019
Need more Parts Training? - PartsEdge

Need more Parts Training? - PartsEdge

Need more Parts Training? We’re now offering live workshops! If you’re interested in scheduling a workshop, get in touch!

Partsedge, Inc.
05/08/2019

Partsedge, Inc.

Join Chuck for this LIVE webinar to find out how you can create a lean, mean, and profitable parts department. By signing up for this webinar, you'll also get a 90-day membership for everything in the Dealersedge library for only $59!

Sign up here: https://bit.ly/2Gc5KSh

Partsedge, Inc.
04/25/2019

Partsedge, Inc.

We love sharing the wealth of knowledge! Thanks to the Connecticut Automotive Dealers Association for hosting Chuck's workshop on making your manufacturer programs and matrix escalators work for YOU.

Success Story - Alan Dobbins - PartsEdge
04/23/2019
Success Story - Alan Dobbins - PartsEdge

Success Story - Alan Dobbins - PartsEdge

PartsEdge helps me build obsolescence reports, builds RIM Returns, and me manage my inventory. They go the extra mile to find solutions.

Partsedge, Inc.
04/12/2019

Partsedge, Inc.

Join Chuck for this LIVE webinar to find out how you can create a lean, mean, and profitable parts department. By signing up for this webinar, you'll also get a 90-day membership for everything in the Dealersedge library for only $59!

Sign up here: https://bit.ly/2Gc5KSh

Partsedge, Inc.
04/05/2019
Partsedge, Inc.

Partsedge, Inc.

"From a Parts Managers view, [PartsEdge] liberates my time and reliably gets a lot done and allows me to do more."

SW Service Solutions
03/31/2019
SW Service Solutions

SW Service Solutions

"Even though I thought I left the store perfectly satisfied, after reading the questions, I’m no longer sure!"

03/31/2019
SW Service Solutions

SW Service Solutions

Training starts with how well we greet. First impressions are everything when building a new relationship. What is your company greeting? Does it sound like the one in the video? Come up with your own and role-play it every morning for the next 30 days. Make it mandatory. We are creatures of habit. The better the habits, the better we are in pressure situations. Message me here if you would like some samples. Contact us if you are ready to discuss your training vision for your team. We are booking into May but we always have time for new clients!

#fixedops #fixedoperations #training #success #customerservice #motivation #mindset #management #growth #serviceadvisors #servicedirectors #swss #fixedopsuniversity #swservicesolutions

Please welcome a new member of the Auto Connective Group, Sally Whitesell of SW Service Solutions. https://mailchi.mp/7b...
03/28/2019
sw Service Solutions Spring Newsletter

Please welcome a new member of the Auto Connective Group, Sally Whitesell of SW Service Solutions.

https://mailchi.mp/7bd3441f71a6/sw-service-solutions-spring-newsletter

Are you conducting training sessions without getting results? Are you having problems getting your team to retain information and effectively implement your processes? If you answered yes to either of these questions, you may not be presenting material in a way that triggers the memory banks of 90%....

Partsedge, Inc.
02/27/2019
Partsedge, Inc.

Partsedge, Inc.

Overusing manufacturer replenishment programs could be doing your dealership more harm than good.

Partsedge, Inc.
02/22/2019
Partsedge, Inc.

Partsedge, Inc.

"The most important function of PartsEdge, to me, is the unique sourcing system and reporting that allows me to spend more time concentrating on my daily operations and increasing gross profit, instead of moving and manipulating various part numbers all day."

-James Salamon, Parts Manager at Huntington Honda

Dealerpro Training for Service & Parts, Columbus, Ohio
08/30/2018

Dealerpro Training for Service & Parts, Columbus, Ohio

Congratulations Toyota of McDonough in Georgia...Building better customer experiences with DealerPRO Training and reaching our $200K Club Level in just 3 months! Nice Job Todd, Parts Manager; Jon, Operating Partner; Tom Dallett, DealerPRO Trainer; and Demetrick, Service Manager. Check out Toyota of McDonough for a top notch Service and Parts experience!

Dealerpro Training for Service & Parts, Columbus, Ohio
07/26/2018

Dealerpro Training for Service & Parts, Columbus, Ohio

The back end of your dealership is the backbone of your store...just ask the Service and Parts Team at Addison on Erin Mills who achieved DealerPRO's $200K Club in Service and Parts performance! Check them out in Ontario, CAN for an outstanding Service and Parts experience!
Congratulations to (second from left) Steve Togmus, Advisor; Steve Ross, Advisor and Mike Lee, Service Manager pictured here with Rory Mahaney, DealerPRO Fixed Ops Specialist, far left.

Dealerpro Training for Service & Parts, Columbus, Ohio
06/05/2018

Dealerpro Training for Service & Parts, Columbus, Ohio

Suburban Subaru joins the DealerPRO $200K Club! Congratulations to Rick Manas, Josh Tyler and Frank Pelletier for delivering great customer experiences in Service & Parts and achieving $200K Club Membership with DealerPRO! Check out Suburban Subaru for exceptional customer service and terrific team members!

https://cbtnews.com/actions-service-advisors-take-compound-customer-satisfaction-profitability/
01/02/2018
Actions Service Advisors Take to Compound Customer Satisfaction and Profitability | CBT Automotive Network

https://cbtnews.com/actions-service-advisors-take-compound-customer-satisfaction-profitability/

Being a Service Advisor can be an overwhelming, stressful situation. The job may seem that you are constantly being bombarded with requests, tasks, and duties that keep you on your heels and on the defensive. In this situation, it feels like you don’t have time to be proactive, to literally take c...

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3901 NW 79th Ave Suite 245-337
Miami, FL
33166

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