Road America

Road America Headquartered in Miami, Florida, Road America is a leading business-to-business provider of roadside assistance solutions, expert repair guidance, continuation of journey, member discounts, and other value-added services for drivers and customers.

Built around a winning combination of person-to-person support and state-of-the-art technology tools, Road America is changing the roadside assistance experience for the better by considering the entire customer journey - both on the road and off. Today, Road America's extensive network of service providers cover more than 20 million drivers on behalf of more than 115 corporate clients, including

Built around a winning combination of person-to-person support and state-of-the-art technology tools, Road America is changing the roadside assistance experience for the better by considering the entire customer journey - both on the road and off. Today, Road America's extensive network of service providers cover more than 20 million drivers on behalf of more than 115 corporate clients, including

Operating as usual

We have today announced that we will be transitioning our roadside and accident management assets in the U.S. to driver ...
06/17/2020
Leading Roadside Assistance Provider Agero Expands Market Share with Purchase of Road America from MAPFRE Asistencia

We have today announced that we will be transitioning our roadside and accident management assets in the U.S. to driver assistance leader Agero. As part of this, former Road America clients and their customers will have access to Agero’s award-winning support services and vast service provider network. For over 40 years, we have been incredibly proud to serve the needs of America’s motorists and appreciate the continued support of our employees, clients, partners and providers during this transition. We feel confident we have chosen the right partner to seamlessly transition our services into the future.

MEDFORD, Mass. & MIAMI – June 17, 2020 – Agero, the leading driver assistance services partner for automotive manufacturers and insurance carriers in North America, today announced it has purchased the assets of Road America Motor Club from MAPFRE Asistencia.

As we all face the biggest challenges, here at Road America we have a team that gives it's best! We are more united than...
05/14/2020
Road America - Work From Home

As we all face the biggest challenges, here at Road America we have a team that gives it's best! We are more united than ever.

When facing the biggest challenges but a team gives its best.

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01/10/2020

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New Year’s Eve is undoubtedly one of the most exciting nights of the year. If you pick up a drink, put down your keys. H...
12/31/2019

New Year’s Eve is undoubtedly one of the most exciting nights of the year. If you pick up a drink, put down your keys. Here are Driver Safety Facts, Stats, and Tips for New Year's Eve. Road America is giving $5.00 off LYFT rides for their New Year's Eve or Day trip back home.
#DriveOnSafe2020 #RoadAmerica #NYE #NewYears2020
#2020traveltrends #driveon

Wishing you a Happy Holiday and a Wonderful New Year! From your Provider Network Team. #happyholidays #happynewyear #roa...
12/23/2019

Wishing you a Happy Holiday and a Wonderful New Year! From your Provider Network Team.
#happyholidays #happynewyear #roadamerica

Wishing you a Happy Holiday and a Wonderful New Year! From your Provider Network Team.
#happyholidays #happynewyear #roadamerica

12/19/2019

‘Tis the Season to celebrate. Once a year, Road America’s staff and executive team come together to celebrate the holidays and this year successes. Thank you to everyone that made 2019 a successful one. We look forward to making 2020 the best year yet! #roadamerica #holidayparty #2019

It all started with roadside assistance, but in today's ever-changing landscape we've evolved to be much more than that....
12/02/2019
Road America 2020

It all started with roadside assistance, but in today's ever-changing landscape we've evolved to be much more than that. We are now you're a partner for dozens of additional touchpoints and experiences for enriching customer relationships - on the road, and off. Our VP of Sales Frank Campolo is driving the point to clients about Road America's spirit of innovation that never stops looking for new ways to bring more value to you and your customers. Check out our comprehensive support for everything on the road ahead. #roadamerica #customerjourney2020 #roadsideassistance

Discover how Road America will help customers Drive On in 2020. The perfect service to increase customer satisfaction, and enhance brand loyalty.

RV training video in full effect! #thor #chateau #rvtraining
10/21/2019

RV training video in full effect! #thor #chateau #rvtraining

RV training video in full effect! #thor #chateau #rvtraining

Join us at 2019 Tennessee Tow Show! Come see us at booth 900! See you there! #roadamerica #roadamericamotorclub #tenness...
10/11/2019

Join us at 2019 Tennessee Tow Show! Come see us at booth 900! See you there!
#roadamerica #roadamericamotorclub #tennessetowshow #americantowman #towproviders #roadside #roadsideassistance #towtimes #seeyouthere

Join us at 2019 Tennessee Tow Show! Come see us at booth 900! See you there!
#roadamerica #roadamericamotorclub #tennessetowshow #americantowman #towproviders #roadside #roadsideassistance #towtimes #seeyouthere

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09/27/2019

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09/14/2019

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Road America is looking for talent join our Operations and Provider Network Team. Go our website to find out more inform...
09/11/2019

Road America is looking for talent join our Operations and Provider Network Team. Go our website to find out more information.
#openpositions #roadside #roadamerica #driveon #ra #employmentopportunities #nowhiring #hiringnow

Road America is looking for talent join our Operations and Provider Network Team. Go our website to find out more information.
#openpositions #roadside #roadamerica #driveon #ra #employmentopportunities #nowhiring #hiringnow

We are 30 days away from the Tennessee Tow Show. Join us at booth 900 as well as all these events we will be participati...
09/10/2019

We are 30 days away from the Tennessee Tow Show. Join us at booth 900 as well as all these events we will be participating in. See you there!
#tennessetowshow #towshow #ra #roadamerica #roadsideassistance #americantowman #roadside #towtimes #towprovider #roadamericamotorclub

We are 30 days away from the Tennessee Tow Show. Join us at booth 900 as well as all these events we will be participating in. See you there!
#tennessetowshow #towshow #ra #roadamerica #roadsideassistance #americantowman #roadside #towtimes #towprovider #roadamericamotorclub

Exciting week at Road America with Nelson Alves CFO & CRO of MAPFRE Asistencia and David Telo Deputy General Manager of ...
08/30/2019

Exciting week at Road America with Nelson Alves CFO & CRO of MAPFRE Asistencia and David Telo Deputy General Manager of MAPFRE Asistencia who visited our Road America office and met with our executive team in Miami Jair Marrugo, Bárbara Montenegro Warren, Alejandro Mejía P. and Ziqi Mao, MBA. They also participated in Road America's Quarterly Management Operations Committee. #roadamerica #mapfreasistencia

Exciting week at Road America with Nelson Alves CFO & CRO of MAPFRE Asistencia and David Telo Deputy General Manager of MAPFRE Asistencia who visited our Road America office and met with our executive team in Miami Jair Marrugo, Bárbara Montenegro Warren, Alejandro Mejía P. and Ziqi Mao, MBA. They also participated in Road America's Quarterly Management Operations Committee. #roadamerica #mapfreasistencia

Our Road America Family celebrates National Dog Day. Drive On with your 4-legged traveling companion. #nationaldogday #d...
08/28/2019

Our Road America Family celebrates National Dog Day. Drive On with your 4-legged traveling companion.
#nationaldogday #driveon #roadamerica #roadsideassistance #roadamericamotorclub

Our Road America Family celebrates National Dog Day. Drive On with your 4-legged traveling companion.
#nationaldogday #driveon #roadamerica #roadsideassistance #roadamericamotorclub

Thank you Knowtow 24hr Motorcycle Towing for all your hard work and dedication for our customers.
08/26/2019

Thank you Knowtow 24hr Motorcycle Towing for all your hard work and dedication for our customers.

One of the best things about driving with Road America is knowing that we’re there for whatever happens on the road ahea...
08/05/2019
Road America Deepens Partnership with RepairPal

One of the best things about driving with Road America is knowing that we’re there for whatever happens on the road ahead - even if that means an auto repair. Thanks to our partnership with RepairPal, now you can get advice, fair pricing estimates, and referrals to certified repair facilities nationwide!

07/23/2019

Road America wants to see you at the American Towman in Dallas/Fort Worth from August 15th - 18th! Stop by our booth 1024 to say Hello. Go to our site to grab your complementary tickets to this tow expo. https://www.road-america.com/for-services-providers/toolbox/
#americantowman #towexpo #dallas #fortworth
#roadamerica #driveon

Gone… But Never Forgotten. Thank you to all the brave Americans who have given their lives in the name of freedom. It is...
05/28/2019

Gone… But Never Forgotten.
Thank you to all the brave Americans who have given their lives in the name of freedom. It is because of you that we may peacefully roam from sea to shining sea.

Gone… But Never Forgotten.
Thank you to all the brave Americans who have given their lives in the name of freedom. It is because of you that we may peacefully roam from sea to shining sea.

American Towman ShowPlace has opened! Stop by and say hello to us at Booth 1022.
05/09/2019

American Towman ShowPlace has opened! Stop by and say hello to us at Booth 1022.

05/07/2019

Road America will be at the American Towman ShowPlace this week. Please stop by and say hello to our team. We will be located at Booth 1022. Don't miss an exclusive seminar on "How to Safely Strap & Tow a Motorcycle" that will be led by our very own Area Manager Miguel Cifuentes. The seminar will take place on Thursday, May 9th at 9:00 AM in the Sonoma B room. As an added bonus he will be joined by expert Skip Gosser from AmeriDeck. Don't miss this informative seminar. See you there!

Thank you to everyone who attended the Orlando Tow Show April 11- 14. We enjoyed the chance to meet with so many dedicat...
05/02/2019

Thank you to everyone who attended the Orlando Tow Show April 11- 14. We enjoyed the chance to meet with so many dedicated towing professionals and share the latest and greatest developments going on now at Road America.

On behalf of our team - you’re the people that make events like this great. We can’t wait to see you at other events soon!

Our Provider Network team will be at the 2019 Florida Tow Show in Orlando, FL. Stop by Booth 339 and 340 to meet and spe...
04/11/2019

Our Provider Network team will be at the 2019 Florida Tow Show in Orlando, FL. Stop by Booth 339 and 340 to meet and speak to one of our team members. You can also join one of our many workshops on Saturday, April 13th 2019 in Meeting Room Tangerine 9. We can't wait to see you there!

Our Provider Network team will be at the 2019 Florida Tow Show in Orlando, FL. Stop by Booth 339 and 340 to meet and speak to one of our team members. You can also join one of our many workshops on Saturday, April 13th 2019 in Meeting Room Tangerine 9. We can't wait to see you there!

Happy International Women’s Day! We want to celebrate our dedicated & inspiring women at Road America and to all the fem...
03/08/2019

Happy International Women’s Day! We want to celebrate our dedicated & inspiring women at Road America and to all the female tow truck drivers who help Road America succeed. #InternationalWomensDay #IWD2019 #Women #RoadAmericaWomen #equality #womenleaders #inspiration #driveon

Happy International Women’s Day! We want to celebrate our dedicated & inspiring women at Road America and to all the female tow truck drivers who help Road America succeed. #InternationalWomensDay #IWD2019 #Women #RoadAmericaWomen #equality #womenleaders #inspiration #driveon

As part of our promise to always be ahead, Road America’s Assistant Director of Innovation & Project Management Juan San...
03/07/2019

As part of our promise to always be ahead, Road America’s Assistant Director of Innovation & Project Management Juan Santiago is attending the sold out X4 Experience Management Summit in Salt Lake City, UT. He is learning from visionaries and leaders behind the world’s most iconic organizations design and deliver breakthrough customer, employee, product, and brand experiences. This summit brings speakers like Oprah Winfrey, Ashton Kutcher, Sir Richard Branson, Bill McDermott and President Barack Obama where he spoke about the kind of people you need in your team and how he learned about managing a CX team during the failure of the Obamacare website.

Address


Opening Hours

Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8:30am - 5pm

Telephone

(305) 392-4300

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Comments

Do not buy any road side assistance from Road America Motor Club. http://www.road-america.com/ as they will leave you stranded for hours on the side of the interstate for hours. It won’t matter if you call numerous times. After 10 hours they still couldn’t get a tow service to get your camper and after going round and round for two day after having to leave your camper on the side of the interstate because the axle is broken they will finally agree to use the tow company you will have to find only to discover your camper has been stolen. Now when you call them in order to make a wrong situation right they ignore all your calls, emails and voicemails. Also, do not use Good Sam roadside assistance from Camping World as they will do nothing either. You will try emailing and messaging Marcus Lamonis and he (or the people reading them all) will not respond.
THIS IS THE WORTH SERVICE . ATTEMPTED TO USE THEM BECAUSE MY MOTORCYCLE BATTERY WOULD NOT START. I WANTED THEM TO TOW TO NEAREST HARLEY DEALER 9 MILES AWAY. ROAD-AMERICA said they could not fine NOT one wrecker that would tow without charging me a $60.00 to 300.00 extra. Never experience this before. If you have Road-america through Harley davidson insurance, they explicit say YOU ARE ON YOUR OWN UNLESS YOU BREAKDOWN ON THE SIDE OF THE ROAD. If your bike won't start from home-TOO DAM BAD. Never experience this sentiment before since I had Road-america for 15 years. They have changed. So am I, going to change to PROGRESSIVE where they value their customers, weather they need service at their house or side of the roadway.
What the heck road America what's this stuff I here about you and agero ...... agero is a joke and unfair.
I would like to share our opportunity to use this service. My husband and were in Indiana a few weeks ago and broke down on the interstate. I called 3 times to be disconnected or redirected to a survey. The fourth time I actually talked to someone and she connected me to the survey also. So I am very frustrated, scared etc. and call our insurance they have someone call me, she needed to know a mile marker none around and asked me to run down the interstate to find one (I am 60, not running down the interstate). We knew the interstate we were on and there was a road overhead in front of us and we told her the name of the road, didn't seem to help. Then she proceeded to tell me the closest tow was 75 miles away, we were 20 to 25 miles away from Evansville. We ended up finding a wonderful tow service (sully's) out of Princeton and they took wonderful care of us, but needless to say Road America would not reimburse us! TERRIBLE customer service
Road America had me wake up a driver and send a truck out to pick up their customer at 1:30 am ... to then cancel the call after I had a driver almost there and they refused to pay any kind of fee. Now I’m out the money to pay my driver for waking up and going. Never will I take another road America call