DealerKnows Consulting

DealerKnows Consulting Blurring the lines between automotive education and entertainment. DealerKnows Consulting provides auto dealers both INTERACTIVE virtual training of Internet sales best practices as well as On-Site consulting to improve your digital marketing efforts.

Operating as usual

"But... can I pick a different color?"
12/19/2021

"But... can I pick a different color?"

"But... can I pick a different color?"

Great time in Las Vegas speaking to a packed room of Digital Dealer attendees in our session "The Deal Zone".
10/19/2021

Great time in Las Vegas speaking to a packed room of Digital Dealer attendees in our session "The Deal Zone".

Proving our team can do anything they put their minds to, we want to give a shoutout to Jessica Livingston and Kristen K...
10/04/2021

Proving our team can do anything they put their minds to, we want to give a shoutout to Jessica Livingston and Kristen Keller for completing their first half marathon this weekend. We're proud of you!

I mean... he has a case.
09/27/2021

I mean... he has a case.

I mean... he has a case.

Have you ever been to a packed restaurant where only one table gets waited on? Even during pandemic times, it's hard to ...
09/09/2021
Priorities and Probabilities: Why Response Times Suffer | DealerKnows

Have you ever been to a packed restaurant where only one table gets waited on? Even during pandemic times, it's hard to sit there and wait your turn. Instead of everyone sharing a few minutes of wasted time, one table gets all the attention, while everyone else is left wondering when they simply get a hello. We all know what probably happens next:

Feel like you're working all the time, but nothing gets done? Maybe it's because you are not considering probabilities when deciding your priorities.

Form meets functionality at its finest.
08/23/2021

Form meets functionality at its finest.

Form meets functionality at its finest.

I think DealerKnows just found our company car.
08/11/2021

I think DealerKnows just found our company car.

I think DealerKnows just found our company car.

If you handle sales leads, you have heard how important it is to "read the lead" a thousand times. But have you been doi...
08/02/2021
The 10 Steps to Read the Lead Correctly

If you handle sales leads, you have heard how important it is to "read the lead" a thousand times. But have you been doing it correctly?

If your job entails handling sales leads, you have already heard how important it is to "Read the Lead". But do you know how to do it correctly?

Money dried up for the Dukes
07/30/2021

Money dried up for the Dukes

Money dried up for the Dukes

Show off.
07/16/2021

Show off.

Show off.

Joe weighs in on how to properly prepare and execute monthly marketing campaigns on DealerRefresh.
07/08/2021
7 Questions You Must Ask Before Planning Your Monthly Marketing Campaigns – DealerRefresh

Joe weighs in on how to properly prepare and execute monthly marketing campaigns on DealerRefresh.

Best PracticesDealership Marketing 7 Questions You Must Ask Before Planning Your Monthly Marketing Campaigns joe.webb Posted onJul 8, 2021 at 5:38 PM Updated onUpdated on Jul 8, 2021 at 1:58 PM Marketing campaigns can be used to target a weekend, a week, a month, or a quarter. With many of our clien...

It's been awhile since Bill has gone full Ranty McRantface, but this vehicle shortage has him extra fired up. Thanks to ...
06/04/2021
Scarcity and Process: Supply, Demand, and You | DealerKnows

It's been awhile since Bill has gone full Ranty McRantface, but this vehicle shortage has him extra fired up. Thanks to a religious dedication to rigid processes, dealerships are choosing to shoot themselves directly in the foot. Is it worth it?

The processes you've depended on for so long were built for plenty. Now that we're facing scarcity, how will they stand up? (Hint: Like a drunkard at a bar)

And here I thought they were to help a Mitsubishi fly.
06/04/2021

And here I thought they were to help a Mitsubishi fly.

And here I thought they were to help a Mitsubishi fly.

What happens when Johnny Cash builds a car.
06/03/2021

What happens when Johnny Cash builds a car.

What happens when Johnny Cash builds a car.

Today we remember and honor our fallen soldiers. Happy Memorial Day!
05/31/2021

Today we remember and honor our fallen soldiers.
Happy Memorial Day!

Today we remember and honor our fallen soldiers.
Happy Memorial Day!

If your VW thinks you're cheating on it, they'll lock up the steering on you as payback.
05/28/2021

If your VW thinks you're cheating on it, they'll lock up the steering on you as payback.

If your VW thinks you're cheating on it, they'll lock up the steering on you as payback.

Give this monstrosity a model name.
05/24/2021

Give this monstrosity a model name.

Give this monstrosity a model name.

In your face, Jaxon!
05/24/2021

In your face, Jaxon!

In your face, Jaxon!

Sick of being told your dealership is weak? Dominating your OEM metrics, but losing money every single month? It's becau...
05/07/2021
Traditional Metrics and Feats of Strength | DealerKnows

Sick of being told your dealership is weak? Dominating your OEM metrics, but losing money every single month? It's because the strength of your dealership is being measured in an archaic way. Demand better.

The entire dealership ecosystem supports the traditional metrics. As if the measurements from yesteryear were chiseled into those heavy stones, dealer

05/06/2021
That was a close one.
04/29/2021

That was a close one.

That was a close one.

Things you can only learn at the Fixed Ops conferences.
04/27/2021

Things you can only learn at the Fixed Ops conferences.

Things you can only learn at the Fixed Ops conferences.

Thanks to Owner Connect:, DealerKnows has made a donation to Autism Alliance of Michigan and Nathaniel's Hope, two fanta...
04/23/2021

Thanks to Owner Connect:, DealerKnows has made a donation to Autism Alliance of Michigan and Nathaniel's Hope, two fantastic organizations dedicated to children with Autism and special needs. We’re excited to offer additional support to the families in our communities, helping to enrich the lives of these remarkable children, and help them reach their fullest potential.

For more information regarding our donation program, please visit our site: dlrkn.ws/autismresearch

Thanks to Owner Connect:, DealerKnows has made a donation to Autism Alliance of Michigan and Nathaniel's Hope, two fantastic organizations dedicated to children with Autism and special needs. We’re excited to offer additional support to the families in our communities, helping to enrich the lives of these remarkable children, and help them reach their fullest potential.

For more information regarding our donation program, please visit our site: dlrkn.ws/autismresearch

BMW drivers have a legitimate complaint. How are they suppose to cut someone off and give them that much room?
04/19/2021

BMW drivers have a legitimate complaint. How are they suppose to cut someone off and give them that much room?

BMW drivers have a legitimate complaint. How are they suppose to cut someone off and give them that much room?

If you've ever been to an auto auction, you know some of the "personalities" that show up.. The great folks at Vehicle A...
04/14/2021
The Auction - a series of webisodes

If you've ever been to an auto auction, you know some of the "personalities" that show up.. The great folks at Vehicle Acquisition Network teamed up with DealerKnows to help poke a little fun at the auction industry and highlight how their software helps dealers acquire inventory in a totally new way. Here are the first 4 webisodes of a 12 webisode arc.

Vehicle Acquisition Network teams up with DealerKnows to poke fun at the cast of characters that attend the average auto auction in "The Auction".

When is the last time your vehicle got a really good car wash?
04/01/2021

When is the last time your vehicle got a really good car wash?

When is the last time your vehicle got a really good car wash?

I get way too excited when I see an amazing concept car from an OEM. The production models rarely get close.
03/10/2021

I get way too excited when I see an amazing concept car from an OEM. The production models rarely get close.

I get way too excited when I see an amazing concept car from an OEM. The production models rarely get close.

Check out our exclusive interview with actor "Michael Caine". Just a little dumb fun to pass the time.
03/08/2021
Excerpts from Joe Webb's Interview with Michael Caine

Check out our exclusive interview with actor "Michael Caine". Just a little dumb fun to pass the time.

DealerKnows' very own Joe Webb shares excerpts from an exclusive phone interview he conducted with beloved actor on the stage and screen, Michael Caine. Such

Who is sick of dealers being portrayed as the bad guys? We'd guess everyone, at least from the automotive community. But...
03/05/2021
Self Inflicted Identity Crisis | DealerKnows

Who is sick of dealers being portrayed as the bad guys? We'd guess everyone, at least from the automotive community. But, when's the last time you asked yourself why? Maybe it's self-inflicted.

We know there are dealers and dealership employees who are awesome people. If you have a better story to tell, we'd love to hear it below.:

Did Vroom's Super Bowl Commercial get you down? Maybe it's time to drop the gimmicks, and let your dealership take control of its own identity.

The first episode in a 12-episode arc detailing the good, bad, and ugly of Auto Auctions. I was lucky enough to write, p...
02/21/2021
How to Avoid Bidding Wars at the Dealer Auction

The first episode in a 12-episode arc detailing the good, bad, and ugly of Auto Auctions. I was lucky enough to write, produce, and co-direct this series for the great people at Vehicle Acquisition Network and my good friend D. Hudson Productions. https://blog.buywithvan.com/how-to-avoid-bidding-wars-dealer-auction

Frank takes “the kid” to her first auction where they run into Stephanie, a UCM from up north who has a 'better way' to source used cars.

This is what happens to old bumper cars. They get converted into these sweet rides. Would you buy one?
02/17/2021

This is what happens to old bumper cars. They get converted into these sweet rides. Would you buy one?

Address

225 Via Tuscany Loop
Lake Mary, FL
32746

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

(312) 857-5083

Products

Automotive Consulting
On-Site Training
Virtual Consulting - Interactive
Lead Management Coaching
Phone and Sales Training
Performance Monitoring and Measurement
Mystery Shopping

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Comments

"But... can I pick a different color?"
Love love love when we get to help great dealers create memorable videos for their audience. Check out the newest Uncle Frank webisode starring Tracy Myers and directed by David A. Hudson for Frank Myers Auto Maxx.
Great time in Las Vegas speaking to a packed room of Digital Dealer attendees in our session "The Deal Zone".
Love all that Tracy Myers and the team at Frank Myers Auto Maxx brings to such a fun webisode series. "The Uncle Frank webisodes" and honored DealerKnows was asked to write the scripts.
Proving our team can do anything they put their minds to, we want to give a shoutout to Jessica Livingston and Kristen Keller for completing their first half marathon this weekend. We're proud of you!
Salespeople need to change their mindset when taking deposits. Are you teaching them to take orders without being order takers?
Breast Cancer Awareness Month
I mean... he has a case.
Have you ever been to a packed restaurant where only one table gets waited on? Even during pandemic times, it's hard to sit there and wait your turn. Instead of everyone sharing a few minutes of wasted time, one table gets all the attention, while everyone else is left wondering when they simply get a hello. We all know what probably happens next:
Form meets functionality at its finest.
I think DealerKnows just found our company car.