Smitty's Auto Repair

(4)

"WE DO IT ALL" PA. STATE INSPECTIONS, OIL CHANGES, TIRES, BRAKE WORK...ECT

01/31/2012

Welcome to SMITTY'S AUTO REPAIR (724)543-3568

Address

301 N Grant Ave
Kittanning, PA
16201

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 14:00

Telephone

(724) 543-3568

Website

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Comments

They need to follow up with the owners of vehicles. Not their boyfriends. Also, diagnose or do the work they said they would. And not break antennas off of vehicles.
If you plan on using this place be prepared to walk in and get ignored! Was just there and stood in office for 5 mins with a guy just sitting there didn't say hi can I help you just sat there like I was not even there.. you can't get customers if you can't acknowledge that they are there! Poor customer service on your part!
I WILL NEVER GO TO YOUR GARAGE AGAIN, AND DISCOURAGE ANYONE AND EVERYONE I CAN TO DO THE SAME. I WAS SIMPLY TRYING TO GET AN ESTIMATE ON MY VEHICLE (SPEAKING TO "SMITTY" ON THE PHONE) AND YOU DISRESPECTED A PAYING CUSTOMER BY SAYING I WAS WASTING YOUR TIME!!! YOU WERE GOING TO CHARGE ME 500$ ON A 200$ PART! SO I DECIDED TO PURCHASE THE PART ELSEWHERE AND YOU GOT PISSY AND TOLD ME TO "COME GET YOUR F**KING CAR OFF OF MY LOT, I AM DONE WITH YOU" AND THEN HUNG UP. GO F**K YOURSELF ASSHOLE! YOU ALSO SAID, "IM A MAN SHORT TODAY I REALLY DON'T HAVE TIME TO EXPLAIN EVERYTHING TO YOU"...WELL THEN QUIT LEAVING AT 3:30PM TO WALK ACROSS THE STREET TO THE BAR!!!!!!!!!!! CALL PEOPLE BACK WHEN THEY CALL YOU, SPEAK TO YOU, THEN GET TOLD THEY WILL BE CALLED BACK WITHOUT RECEIVING ONE. BE A MAN OF YOUR WORD. AND STOP TRYING TO OVERCHARGE PEOPLE ON PARTS THAT ARE JUST ACCESSABLE TO YOU AS TO YOUR CUSTOMERS! F U C K Y O U ! Sincerely, A loyal paying customer you lost.