This place will charge you for work they do not.
They will lie to you.
Maybe I cant say that they would do it you but they had no problem doing it to me.
I would suggest you never use them.
I've been bringing my 2010 Jeep Grand Cherokee to WLHA for 10 years now. This time I had a 60k service and the brakes done. Matt and his team explained everything they discovered during the service and told me up front what the options were and what the costs would be. Great communication and thorough repairs. I'd recommend WLHA for everything from an oil change to major repairs.
I went by to get my wife's 2016 GMC Yukon battery (seemed weak) and radio (screen and radio not working) checked here today, never having it serviced here before. It is a automatic reflex for me to be cautious and skeptical of service companies because a lot of them, in any service, are going for the up-sell... It was explained to me by the Master Mechanic that my alternator was putting out too high of voltage after replacing the battery and then checking the system. He asked me if I had about a half an hour to trouble shoot for the answer, so I agreed. Sitting there in the waiting room all I could think of was I will most likely need a new alternator$ and new radio$$. After trouble shooting the problem, the mechanic came back with great news that he had to reset some bad codes in the system and now everything works again! Not only did they not try to up-sell me, they fixed all of the issues!! The whole staff was very professional, honest, and show great integrity. The waiting area and bathrooms were spotless. I would highly recommend this shop and i am excited to have found a place to get my cars fixed and not have to worry about being scammed. Thank you West Lake Houston Automotive, you have a customer for life!!
Just making sure before I pay for the lawsuit to be filed and make this go viral
What do yall plan on doing about the Forrest truck being stolen off your lot.??
Thank you West Lake Houston Automotive for supporting our PTA!
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