Our Story
Sterling McCall Acura invites you to visit our car dealership in Houston, TX. Our team members are standing by to provide you with some of the best deals near you on Acura cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Houston area's most trusted Acura dealers.
ESPAÑOL
Sterling McCall Acura le invita a visitar nuestro concesionario de autos nuevos y usados en Houston, TX. Visítanos hoy para carros Acura y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Acura en el área Houston.
Comments
I visited your dealership off of Southwest freeway today and your service rep Justin Jackson and his helper Paul was simply AMAZING today. They both went far and above with the service given. I was so very impressed with how Justin was eager to get my problem taken care of as soon as i walked in. I was greeted with a wonderful smile,he was very thourogh on exzactly what i needed, professional, caring in his service. I have always bought Acura cars but never ran into service like this. I was so impressed i told my husband, friends and family and i will be back in two weeks to purchase another Acura for my daughter. Mr. Paul was great and very attentive to the customers and did a wonderful job in helping and making customers feel welcomed and i heard a customer compliment him as he left the room.During my wait a sales specialist approached me ( Mr. Mastari) to see if i was intrested in purchasing a car in which i was and he was definetly one of a kind and will be purchasing from him in a couple of weeks)This is an AMAZING team and i usually dont respond to surveys or take the time to leave reviews but in this case i had too! This is an AMAZING team and dealership and if you are thinking of purchasing or service, this is the place to Go! Thank you for the WONDERFUL service today! Justin is truly a leader!
Great service!
BEWARE,,,,,,WARNING,,,,,,,,BEWARE,,,,,,WARNING,,,,,,,BEWARE,,,,,,,,WARNING.
Approximately 4 months ago the 'Check Charging System' light appeared on my Acura TL DashBoard. I immediately drove the car to the Sterling McCall Acura Dealership located at 10455 Southwest Freeway, Houston, TX 77074., to have their service department diagnose the problem. They quickly determined that I was in need of a new alternator and battery and the repair was a little less than $1000 and that the part and labor were warrantied for 6 months. The car worked perfectly for approximately 4 months and then the 'Check Charging System' light appeared again on the Dashboard. I immediately drove the car back to the Sterling McCall Dealership to have the problem diagnosed. This time they told me that IT WAS NOT THE ALTERNATOR and that they had no idea what the problem was and that I could come pick up the car which at this point would not start. Sterling McCall used car buyer offered the car for $5000 less than I owed on the car since it would not start. Prior to my arrival to pick up the car they replaced the battery so at least it would start. I picked up the car from Sterling McCall Acura and about halfway home the 'Check Charging System' light came on AGAIN. Having lost all confidence in Sterling McCall Acura I drove the Acura to the Swiss Garage located at 3520 W. Alabama St, 77027. Swiss Garage has a stellar reputation as an honest car repair shop of over a decade, maybe several decades. They quickly diagnosed that the car needed a new alternator. I explained what I had been told at Sterling McCall Acura. They were perplexed as to why they would say that when the problem was clearly obvious. They replaced the alternator at a cost of $795.00 and now the car runs perfectly and I have not seen the 'Check Charging System' light again.
Looking back on what transpired with Sterling McCall Acura I am bothered on several levels. First, I find it unbelievable that Sterling McCall Acura would tell me that they had no idea what was wrong with my car and that they could not repair the car. It is just astounding to me that an Acura dealership would tell me that they could not repair their own brand of car. Second, to give me a ridiculous low ball purchase offer on my car they refused to repair was really insulting and lastly that they would try to run such an obvious scam to avoid the warranty of THEIR repair work. Needless to say I'll never be going back to Sterling McCall Acura and want to warn anyone who might be considering doing any business with Sterling McCall either in the sales or service department to BEWARE based on my first hand experience with the Sterling McCall Acura dealership..
BEWARE,,,,,,WARNING,,,,,,,,BEWARE,,,,,,WARNING,,,,,,,BEWARE
Approximately 4 months ago the 'Check Charging System' light appeared on my Acura TL DashBoard. I immediately drove the car to the Sterling McCall Acura Dealership located at 10455 Southwest Freeway, Houston, TX 77074., to have their service department diagnose the problem. They quickly determined that I was in need of a new alternator and battery and the repair was a little less than $1000 and that the part and labor were warrantied for 6 months. The car worked perfectly for approximately 4 months and then the 'Check Charging System' light appeared again on the Dashboard. I immediately drove the car back to the Sterling McCall Dealership to have the problem diagnosed. This time they told me that IT WAS NOT THE ALTERNATOR and that they had no idea what the problem was and that I could come pick up the car which at this point would not start. Sterling McCall used car buyer offered the car for $5000 less than I owed on the car since it would not start. Prior to my arrival to pick up the car they replaced the battery so at least it would start. I picked up the car from Sterling McCall Acura and about halfway home the 'Check Charging System' light came on AGAIN. Having lost all confidence in Sterling McCall Acura I drove the Acura to the Swiss Garage located at 3520 W. Alabama St, 77027. Swiss Garage has a stellar reputation as an honest car repair shop of over a decade, maybe several decades. They quickly diagnosed that the car needed a new alternator. I explained what I had been told at Sterling McCall Acura. They were perplexed as to why they would say that when the problem was clearly obvious. They replaced the alternator at a cost of $795.00 and now the car runs perfectly and I have not seen the 'Check Charging System' light again.
Looking back on what transpired with Sterling McCall Acura I am bothered on several levels. First, I find it unbelievable that Sterling McCall Acura would tell me that they had no idea what was wrong with my car and that they could not repair the car. It is just astounding to me that an Acura dealership would tell me that they could not repair their own brand of car. Second, to give me a ridiculous low ball purchase offer on my car they refused to repair was really insulting and lastly that they would try to run such an obvious scam to avoid the warranty of THEIR repair work.
Needless to say I'll never be going back to Sterling McCall Acura and want to warn anyone who might be considering doing any business with Sterling McCall either in the sales or service department to BEWARE based on my first hand experience with the Sterling McCall Acura dealership.
I always have a Great experience at Sterling Mc Call Acura. My Service Advisor Brandi was Awesome . She is always Pleasant. Professional and very detailed with the care of your vehicle . What An Awesome Experience and She is An Asset to the Setvice Department
Rafael Jones, the service advisor
is very courteous and knowledgeable. Completed the
work as promised. Excellent job.
Great service! My service coordinator was very knowledgeable and took the time to explain all the services that were being performed on my vehicle.Excellent service.
Sterling McCall Acura selling flooded cars at premium prices... If it smells like water inside it aint from no shampoo. If there is rust on top bolts and screws under the hood it has been swimming!
Thank you so much, that was the best service ever, Appreciate Antonio Mora, Thanks Agian
Excellent in service. Thank you David for your wonderful job 👍
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This dealership is just amazing. David my service advisor was wonderful. He was kind and very professional. I have never received bad service here!
Very good and friendly service
100% recommended
It was quick and fast service
Excellent service department
Taking the rest of the week to make rounds to all of the area Honda & Acura dealerships. A total of 18 dealers in the Houston area provide ample career opportunities for trained technicians. PACT is the only place in the area to get Honda & Acura-certified.
Gillman Honda Houston
Gillman Honda Fort Bend
Easy Honda
Sterling McCall Acura
John Eagle Acura
Sterling McCall Acura Sugar Land
Honda Cars of Katy