09/15/2026
We accepted a call for a lockout this evening on a vehicle that doesn’t have trim around the windows. The window sits pretty far underneath the roof of the car when the door is closed, so we weren’t sure we’d be able to get it unlocked without damaging the window or weather stripping.
After working with it for a while, RJ was just about ready to call it quits and walk away rather than risk damaging the customer’s vehicle. Instead, he stepped back for a minute, collected his thoughts, and decided to give it another try....And he got it! 🙌
Sometimes the difference between “this just isn’t happening” and getting the job done is knowing when to stop fighting with it, reset, and try a different approach. We’d MUCH rather take a little extra time, or even walk away from a job completely, than cause damage trying to force something that just isn’t working.
Tonight, a little patience paid off. Another customer back in their car and another lockout in the books for John’s Jump & Pump. 🧡
