Proactive Dealer Solutions

Proactive Dealer Solutions Proactive Dealer Solutions is now part of Better Car People!

PDS is the BDC Industry leader specializing in lead & process management for the automotive industry We Are Modern Retailing
Your Customer Experience Solution Center
We Are A Process Management Company
We have a "Management Solution"
We are "Lead Management Consultants"
We are The BDC Experts

THIS WEEK! Better Car People is going to Tampa! We'll be exhibiting at the Ford Orlando Region Parts and Service Confere...
07/14/2026

THIS WEEK! Better Car People is going to Tampa! We'll be exhibiting at the Ford Orlando Region Parts and Service Conference, July 15-18 at the Marriott Water Street in Tampa, FL.

Visit Booth 55 to learn more about Better Car People's suite of AI and training solutions. Also be sure to enter our TV Giveaway!

Want to attend? Ford dealers and service managers, visit https://hubs.ly/Q04pkRdt0 for more information on attending this year's show!

THIS WEEK! Better Car People is proud to be a sponsor of the Women In Automotive 2026 Conference, taking place July 17-2...
07/13/2026

THIS WEEK! Better Car People is proud to be a sponsor of the Women In Automotive 2026 Conference, taking place July 17-20 in Austin, TX at the Renaissance Austin.

This event brings together women leaders, professionals, and innovators from across our industry for four days of programming built around community, mentorship, and career growth.

Registration is still open, but spots for some sessions are limited. If you're planning to attend, this is your last chance to lock it in.

Register here: https://hubs.ly/Q04pkRN50

Better Car People is going to Tampa! We'll be exhibiting at the Ford Orlando Region Parts and Service Conference, July 1...
07/07/2026

Better Car People is going to Tampa! We'll be exhibiting at the Ford Orlando Region Parts and Service Conference, July 15-18 at the Marriott Water Street in Tampa, FL. If you're in attendance, please stop by to learn more about Better Car People's suite of AI and training solutions. Also be sure to enter our TV Giveaway!

Want to attend? Ford dealers and service managers, visit https://hubs.ly/Q04nNJGz0 for more information on attending this year's show!

New Blog: This Summer, Don't Let Your Service Department’s Unanswered Calls Ruin The Rest of Your Year! Click here to re...
07/02/2026

New Blog: This Summer, Don't Let Your Service Department’s Unanswered Calls Ruin The Rest of Your Year! Click here to read: https://hubs.ly/Q04npnvR0

Summer is the most powerful revenue season in the automotive service calendar. Families are prepping for road trips. College students are heading home with cars that haven't been to a mechanic since the fall. Heat takes a measurable toll on batteries, tires, coolant systems, and air conditioning units. The demand is real, and for a few months each year, customers are actively looking to spend money at your service lane.

The question is not whether the demand will show up at your dealership. It will. The question is whether your phones will be ready when it does.

Don't let missed calls during a heat wave ruin your reputation with your customers! Keep reading to learn how Better Car People can help! https://hubs.ly/Q04npnvR0

Better Car People is proud to be a sponsor of the Women In Automotive 2026 Conference, taking place July 17-20 in Austin...
07/02/2026

Better Car People is proud to be a sponsor of the Women In Automotive 2026 Conference, taking place July 17-20 in Austin, TX at the Renaissance Austin.

This event brings together women leaders, professionals, and innovators from across our industry for four days of programming built around community, mentorship, and career growth. From the fireside chats with industry leaders, to hands-on workshops and the evening gala honoring women leaders in automotive, it's a conference designed to help attendees connect and grow together.

Registration is still open, but spots for some sessions are limited. If you're planning to attend, now is the time to lock it in.

Register here: https://hubs.ly/Q04nqb5G0

06/22/2026

More answered calls. More booked appointments. More customers coming back. That is what the Better Service Engine delivers for dealerships that are serious about growing their fixed ops revenue. Learn more here: https://hubs.ly/Q04mb_CL0

Better AI for Service, powered by Brooke, handles every inbound service call with intelligent, natural conversation that gets customers booked fast, day or night. Better Service BDC puts trained, U.S.-based agents on your phones to manage overflow, confirm appointments, and follow up with customers your team never has time to reach.

Two powerful solutions. One seamless service experience. Zero added headcount.

Book a demo today and find out what the Better Service Engine can do for your store: https://hubs.ly/Q04md8ZB0

06/18/2026

Every missed service call is money your competition is happy to take. Click here to discover how Better Service Engine can fix that: https://hubs.ly/Q04lTZ8x0

Better Service Engine by Better Car People changes that. We combine Collaborative AI, real automotive pros, and proven processes to cover your phones 24/7, so your team books more appointments, your customers stay loyal, and your service drive stops leaking revenue.

✅ Every call answered
✅ More appointments booked
✅ Zero added strain on your staff

One engine. Full coverage. Zero excuses. Click here to learn more: https://hubs.ly/Q04lT-fM0

ICYMI: Earlier this month, we welcomed Alex Eckelberry as Better Car People's new CEO!Read the full press release, court...
06/15/2026

ICYMI: Earlier this month, we welcomed Alex Eckelberry as Better Car People's new CEO!

Read the full press release, courtesy of Yahoo! Finance:

MONROE, N.C., June 04, 2026--Better Car People Names Alex Eckelberry as CEO; Veteran Executive to Lead Next Phase of Growth for Automotive's Leading People-Powered AI Platform

Discover Better AI for Service. Powered by Brooke and officilly endorsed by Volkswagen USA! Click here for more info: ht...
06/10/2026

Discover Better AI for Service. Powered by Brooke and officilly endorsed by Volkswagen USA! Click here for more info: https://hubs.ly/Q04kV_pM0

A customer calls your VW service lane at 7:15 PM. No one answers. Where do they go next?

After-hours calls. Monday morning overflow. Advisors tied up in the lane.
Every one of those moments is a call your team can't get to — and a potential appointment walking out the door.

Better AI for Service, powered by Brooke, answers every call, every time.

Not a generic voice menu. A natural, conversational AI that:

📞 Answers on the first ring, 24/7/365
📅 Books directly into your live scheduler in real time
🔁 Escalates to a human the moment the conversation requires it
🚫 Never overbooks, never misses a scheduling rule

Brooke was built specifically for automotive service...not repurposed from a retail call center.

Click here to book a meeting with Better Car People and see Brooke in action: https://hubs.ly/Q04kWmbD0

Address

12125 Herbert Wayne Court, Suite 150
Charlotte, NC
28078

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+17049929775

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