28/09/2021
Required Qualifications:
• 2+ years of experience working in a call center and/or transaction site
• 2+ years of Workforce Management experience
• 2+ years of experience with workforce systems such as Avaya, CMS, IEX, eWFM, Genesis and/or Blue Pumpkin
• Intermediate level of experience with MS Excel (i.e. creating spreadsheets, v-lookups, pivot tables, etc.) and MS Word
• Ability to work a flexible schedule, including weekends
• Open in working on a Night Shift
Salary: (package is to be discussed)