Smith&Smith

Smith&Smith Smith&Smith® is New Zealand's leading vehicle glass repair and replacement company, serving more motorists than any other repairer.

Smith&Smith® Glass is New Zealand's leading vehicle glass repair & glass replacement company.

19/06/2025

You've seen the winner - now see what it takes to get there 🏆 Watch behind the scenes at our Best of New Zealand competition - where dedication, skill, and team spirit come together to create something truly special.

We are incredibly proud of every competitor who took part and grateful to the incredible team behind the scenes. To our sponsors, suppliers, and colleagues - thank you. Your support played a huge role in making this event the success it was.

🏆 We’re proud to announce the winner of our Best of New Zealand 2025 competition: Thomas Driffill from our Papanui branc...
13/06/2025

🏆 We’re proud to announce the winner of our Best of New Zealand 2025 competition: Thomas Driffill from our Papanui branch in Christchurch! 🎉

After two days of intense challenges—testing everything from customer service to the art of precision glass fitting—Thomas rose to the top.

Having secured 2nd place in 2023, he returned to claim the title this year. Next stop? Lisbon, Portugal, where he’ll represent New Zealand on the global stage at Best of Belron® 2026!

A massive shout-out to our other 5 finalists—your skill, dedication, and effort made for an unforgettable event 👏 Keep an eye out for highlights of the competition coming soon!

We've been part of Kiwi lives since 1875 - and what better way to celebrate our 150th birthday than by cheering on our t...
11/06/2025

We've been part of Kiwi lives since 1875 - and what better way to celebrate our 150th birthday than by cheering on our top Smith&Smith® vehicle glass technicians from across the country?

The Best of New Zealand competition is back! Our 6 finalists from across Aotearoa are going head-to-head in a live showdown carrying out vehicle glass repair, replacement and recalibration to see who will represent NZ at our Global Belron comp in Portugal 2026 - competing against the best Belron® technicians in the world.

It's like an elite sport. Think speed, precision and serious vehicle glass expertise - all happening in front of a live audience.

14/05/2025

Today we’re celebrating 150 years of being there for Kiwis — and trust us, we’ve got some stories to tell. The moments, memories, and milestones that made Smith&Smith® the iconic brand it is today.

You might also spot a fresh update to our logo, with our milestone proudly stamped in our signature green. Fun fact: that green? It goes all the way back to when we created our own shade for Kiwi roof paint. We’re incredibly proud to have been painting the town green — in every sense — for the past 150 years. 💚

Congratulations to Tariq Rashid who represented New Zealand at the 2024 Best of Belron Competition this month in Portuga...
19/06/2024

Congratulations to Tariq Rashid who represented New Zealand at the 2024 Best of Belron Competition this month in Portugal and took out the prestigious Best-in-Class Customer Service award.

At Smith&Smith® providing excellent customer service and making a difference with real care is very important to us. Tariq’s global win is a remarkable achievement and reflects the collective effort and expertise of the entire Smith&Smith® team.

Read More:
https://smithandsmith.co.nz/blog/new-zealand-wins-best-customer-service-at-global-awards

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who ...
23/05/2024

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who each and every day work to help keep kiwis safe on our roads. Today we want to recognise our amazing team at Smith&Smith® Albany.

Chris, Devon and Krystle won our 2023 Smith&Smith® Service Location of the Year award. To win this award they needed to demonstrate consistent results over the year around how they performed their roles of helping keep kiwis safe on the road through repairing and replacing windscreens; ensuring customers had clear vision by ensuring their windscreen wipers were operating correctly, and that the cameras that sit behind some windscreens are calibrated correctly to ensure that the vehicles perform properly in dangerous situations.

We also saw that our customers appreciated their efforts to help keep them safe on the roads with an NPS customer rating that was significantly higher than our national average. True Road Safety Heroes!

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who ...
22/05/2024

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who each and every day work to help keep kiwis safe on our roads. Today we want to recognise Gavin Wairau.

Gavin is one of our awesome Smith&Smith® Regional Performance Coaches, who travel the country to train our technicians to our global standards , to ensure that all our are fully trained and certified to repair and replace windscreens, and that the cameras that sit behind some windscreens are calibrated correctly to ensure that the vehicles perform properly in dangerous situations.

Gavin is also a past winner of Best of New Zealand – which means he was judged as our best technician in New Zealand in 2021. He represented New Zealand at the Best of Belron in Barcelona in 2022. Best of Belron is our global competition where we choose the Best Technician globally. Gavin finished 4th across all of our Belron countries and did us proud - a Road Safety Hero in more ways than one!

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who ...
21/05/2024

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who each and every day work to help keep kiwis safe on our roads. Today we want to recognise Aurameta Vavia.

Aura is one of our incredible Distribution Centre team members. Aura does his bit in helping keep kiwis safe on the road, by ensuring that we get the right windscreen to the right place at the right time – so we can get our customers vehicles road worthy as quickly as possible. And that’s harder than it sounds, as there can be over 15 variations of windscreens for a particular car, and as we know – a windscreen is glass and so Aura needs to pack it carefully to minimise the risk of it breaking – even if the truck hits a pothole! Aura is also very proactive in terms of safety on site. Given we deal with glass, and have trucks and forklifts operating, Health and Safety is critical to ensure that everyone goes home safe each and every day.

Aura is also often seen leading the team at our Auckland Distribution Centre in their daily warm up exercises to ensure we minimise injuries and accidents. A true Road Safety Hero in our eyes!

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who ...
20/05/2024

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who each and every day work to help keep kiwis safe on our roads. Today we want to recognise Janie Brown.

Janie is a Commercial Account Manager for Belron NZ (which includes Smith&Smith®, Laser® Plumbing & Electrical, and Exceed®). Janie has been recognised as our best driver for 3 out of the first 4 months of this year – doing her part to help keep kiwis safe on the road with her driving skills in her Laser® branded electric vehicle.

We are passionate about looking after our communities and understand how important it is that we do this in every aspect of our work. Which is why we celebrate great behaviours like Janie demonstrates around road safety. Another great example of how anyone can be a Road Safety Hero.

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who ...
20/05/2024

May 20 -26 is Road Safety Week here in New Zealand and at Smith&Smith® we want to celebrate our road safety heroes, who each and every day work to help keep kiwis safe on our roads.

Today we want to recognise Tariq is the Leading Hand at our Smith&Smith® Penrose service location, and as with all our technicians, he helps keep kiwis safe on the road by ensuring that their windscreens are repaired or replaced to a high standard, and that the cameras that sit behind some windscreens are calibrated correctly to ensure that the vehicles perform properly in dangerous situations.

Tariq is also the winner of Best of New Zealand 2023 – which means he was judged as our best technician in New Zealand. He is heading off the Lisbon, Portugal in June this year to represent New Zealand at the Best of Belron – our global competition where we choose the Best Technician globally. In 2022 New Zealand placed 4th across all of our Belron countries and we have high hopes to do even better this year.

Wishing you safe travels and plenty of treats this Easter weekend, New Zealand 🐰🥚Our branches will be closed from Good F...
27/03/2024

Wishing you safe travels and plenty of treats this Easter weekend, New Zealand 🐰🥚

Our branches will be closed from Good Friday 29 March and will re-open on Tuesday 2 April while our team enjoys a much deserved break.

You can still make a future booking on our website by clicking the link https://www.smithandsmith.co.nz/book-online

Address

481 Hutt Road
Wellington
5010

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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