Durga & Sons is one of the largest ,engineering, trading(Battries), marketing, Sales and servicing conglomerate in Narayani. Durga & Sons, the authorized service centre for Sipradi trading since 2068 BS, has been registering a healthy growth in demand for genuine spare parts for trucks, buses. As an authorised Service center for Sipradi, Durga & Sons has been active in supplying genuine spare par
ts and accessories and has been known as a leading service provider for Tata product users in the Narayani. A dedicated marketing strategy, efficient after-sales support, speedy availability of genuine spare parts and a high quality of service have been the deciding factors in the company's phenomenal. The spare parts division of Durga & Sons not only provides genuine spare parts but also ensures quick and timely delivery. As a result, Durga & Sons has been able to service the need for genuine Tata spare parts in Narayani and has ensured a growing and loyal clientele. The company has also played an important role in educating customers about the risks and dangers of using fake spare parts, thereby ensuring that Tata products are maintained in top condition through the use of genuine spare parts bought from authorised dealers of Sipradi. The strength of Durga & Sons is its ability to provide an excellent after-sales support in supplying genuine parts at affordable prices and technical support which are required to maximize the utilisation of these equipment. "The products we provide are used for commercial applications and hence minimizing down-time plays a critical role in ensuring profitable operations. Though some people are tempted by cheaper non-genuine parts they soon realise that it is more economical to use genuine parts," says Mr Gopal Bhattarai , the executive director of Durga & Sons. Durga & Sons conducts detailed study and analysis of parts movement to optimise its stock as a result of which it is able to provide a wide range of genuine parts off the shelf at affordable prices.This has helped the company to gain a major share of the market for genuine parts.
