28/01/2019
Position: Customer Care Officer
The successful candidate will be:
In possession of a secondary school diploma, general education degree or equivalent
Ability to work under pressure, be a team player and have a natural drive to achieve excellence.
Very good listener and have excellent communication skills
Highly proficient in spoken and written English
A reasonable good knowledge in Excel ,proficient in other computer applications
Meticulous, responsible and highly organised; Flexible approach to working in a dynamic and often hectic environment, able to multitask
Previous experience in a customer service environment would be considered an asset
Duties will include:
Respond promptly and effectively to incoming correspondence through various channels
Ensuring that the highest level of support is delivered to customers according to company standards
Assisting in posting and processing of insurance claims.
Maintaining and processing claims and damage records
Other office duties as deemed required
Please apply by e mail on [email protected]
