07/10/2020
HAD AN ACCIDENT? NOT YOUR FAULT? REMEMBER THESE TOP TIPS FOR WHAT TO DO AT THE TIME - IT'S SO EASY TO GET CONFUSED WHEN IT HAPPENS! WE SO OFTEN SEE CLAIMS GOING WRONG BECUASE INFORMATION FROM THE SCENE WASN'T TAKEN!
** AFTER MAKING SURE YOU, ANY PASSENGERS AND THE OTHER PARTY ARE OK - RELAX & FOLLOW THE NEXT STEPS TO ENSURE YOU'RE IN THE BEST POSITION TO HAVE A HASSLE FREE EXPERIENECE FROM THAT POINT ON! **
* KEEP A PEN AND NOTEPAD IN YOUR GLOVEBOX.
* THE FOLLOWING INFO IS WHAT YOU NEED......
* OTHER VEHICLES REGISTRATION NUMBER. (THE SINGLE MOST IMPORTANT PIECE OF INFO!!!)
* THE OTHE PERSONS NAME & PHONE NUMBER (WE'D SUGGEST PUTTING THE NUMBER INTO YOUR PHONE & CALLING IT AT THE SCENE TO CONFIRM IT'S CORRECT!!)
* THEIR ADDRESS, EMAIL & INSURANCE DETAILS WILL BE GREAT AS WELL - BUT MAKE SURE THE REG NUMBER AND MOBILE NUMBER ARE CORRECT AS AN ABSOLUTE MINIMUM!
* NOTE THE DATE, TIME AND LOCATION OF THE INCIDENT.
* TAKE PICTURES OF THE WHOLE SCENE - NOT JUST THE DAMAGE TO THE CARS - THE POSITION OF THE VEHICLES ON THE ROAD MAY BE A BIG HELP IN CONFIRMING LIABLITY. A VIDEO - AROUND 30 SECONDS OR SO...LOOKING AROUND THE SCENE AND DESCRIBE WHAT HAPPENED WILL ALSO BE A BIG HELP!
* POSSIBLY THE MOST IMPORTANT THING THAT PEOPLE REGULARLY FAIL TO DO IS GET A NAME & PHONE NUMBER OF ANY WITNESSES! (NO PASSENGERS IN EITHER CAR COUNT AS CREDIBLE WITNESSES WITH INSURANCE CLAIMS) - OTHER PASSERS BY, ROAD USERS ETC ARE VERY OFTEN THE DEFINING DETAIL IN CONFIRMING WHO WAS 'AT FAULT' FOR THE ACCIDENT. THIS IS SO IMPORTANT BUT GETS' OVERLOOKED SO OFTEN! YOU MAY WANT TO TRY AND GET ANY WITNESSES QUICKLY - IF THEY SEE YOU'RE OK, THEY'LL DRIVE OFF!
LASTLY - CALL SJC MOTORS ON 020 8715 9999 BEFORE YOU CALL YOUR INSURER! OUR EXPERT CLAIMS ADVISORS WILL WORK OUT THE BEST ROUTE FOR YOUR SITUATION.
WE CAN OFFER OUR FREE CLAIMS SERVICE WHICH COVERS THE REPAIR COSTS, YOU'LL RECIEVE A HIRE VEHICLE SIMILAR TO YOUR OWN, YOU'LL HAVE NO EXCESS TO PAY AND YOUR NO CLAIMS BONUS ISN'T AFFECTED!
WE ARE HERE TO HELP!
