02/09/2026
This really does concern us here at TRO Trailers, so much so that we are going to share a recent service story with you hoping that nobody else gets caught out like this.
Our customer advised us on arrival that their horse trailer was serviced previously and that all new brakes were fitted - at that time an invoice in excess of £800 was issued and settled.
Roll forward a year or so and what do we find? 4 x absolutely rotten brake backing plates, 4 x failed brake cables, brake shoes that were either worn out or broken up and basically a horse trailer that was not in a condition to transport a horse, so what did our customer actually pay for??
Please note that this is not a ‘must use TRO Trailers’ kind of post but what we do hope is that you look carefully at the pictures and decide if this is acceptable to you and your precious passengers, all we do ask is that you please make sure that who ever you use ( and there are a lot of great people out there offering the same service as we do) you choose those that not only specialise in trailers but are also horse aware, they must understand just how precious your horses are and not cut any corners where maintenance is concerned.
Rant over - please choose carefully who you use for your next trailer service, it might just be the best decision you make for you and your horse.