24/01/2025
2018 VW Polo booked in today for a yearly service & some diagnosis π
Customer contacted me requesting a basic service & to troubleshoot some engine running rough conditions.
Upon inspection I discovered the previous workshops who have touched this car did not inform their customer of the service work required based on intervals, vehicle had poor service history and no other items completed such as spark plugs, brake fluid, filters etcβ¦.
With this information I scanned the vehicle & found a misfire code on cylinder 1, removed the spark plugs and found still original plugs in the car (I recommend plugs to be done in modern day turbo charged engines ATLEAST every 60,000kms, this vehicle had 110,000 kms)
Advised the customer that new plugs are required to get rid of the misfire. All things considered we went ahead and carried out the following work today :
- Engine oil drain & refill π§
- Oil filter replacement π§
- Replacement of spark plugs π§
- Full inspection π§
- Rotated tyres π§
- Service light reset π§
Vehicle is now back running right to its former glory, our customer was super pleased with the efficiency & convenience of this service βΌοΈ
The customer has been notified about all outstanding work still required to be done, they have rebooked to get this done in the near future βΊοΈ
For all of your European servicing & repairs, look no further as Modern Auto Solutions holds its customer loyalty & reputation with a 5 star Google review page βοΈ
Call now to book in with us!!
π 0402550057 π
π§ [email protected] π§